Always be prepared for the storm

8/24/2022 (Permalink)

Items to have on hand incase of a storm, no matter the weather.

• A supply of water. The red cross recommends 1 gallon per person a day
• Non-perishable food. A can opener if canned goods
• Clothes for every season and good shoes
• Blankets and sleeping bags
• First aid kit and prescription medications
• Batteries
• Battery powered radio and flashlights
• Waterproof container for cash and any important papers
• Cash
• A generator if possible (never run it inside)
• Gas can with gas for generator
• Copy of home insurance

It is always important to be prepaid. Having all of these items stored together in a storage box allows you to be less stressed trying to find all of it in time of need. And the most important of them all is stay safe!

Water damage in your basement?

8/22/2022 (Permalink)

Water can do great damage to your home, including the loss of personal items, and may uncover previously unknown structural issues or deterioration. Even with prompt removal of the water, your home may incur costly damage. Will your insurance company be there in the event of a basement flood? There are several factors that determine what is and what is not covered.

1. Where did the water come from? Most homeowner's policies typically cover damage from water that originates from the top down, such as rain or melting ice. If the water comes from the bottom, such as from the overflow of a nearby river, you will likely need specific flood insurance.

2. How fast did the flooding or water damage occur? A poorly maintained faucet or toilet that slowly leaked, for example, would not qualify for insurance coverage. However, if a pipe suddenly bursts and leaves your basement flooded, this is likely to fall within your coverage limitations.

3. What type of policy or policies do you have? A basic homeowner's policy with dwelling coverage will extend to water damage as described above to your flooring, drywall, and many other structures in your home. Furniture, appliances, and other personal items will probably not be covered. Personal property insurance is likely to cover items beyond your home’s structural elements in the event that your basement becomes flooded.

4. What else do you need to remember? All insurance policies have deductibles and coverage limitations. Read the fine print and consult your insurance company to be sure your home and belongings will be covered.

If the worst happens to your basement, be sure to consult a professional to minimize damage, regardless of the cause or your insurance coverage. Dealing with a basement is no picnic, but with proper cleanup and drying, damages can be reduced to limit your out-of-pocket costs and to preserve the structure and aesthetics of your home.

One way to prevent fires in your home

8/17/2022 (Permalink)

lets start by talking about lamps. Sometimes they look like really great coat racks or even a place to store your hats. Unfortunately this is a great way to start a fire. One of our customers was using her desk lamp in the spare bedroom to store her hats. She had a guest staying over night and that person was using the lamp to read a book. This caused the hats to catch on fire. Luckily the fire was contained to just that one room and not the whole house. There was smoke damage in the hall way that needed to be cleaned up. Its never a good idea to use a lamp as a storage devices. We were there to help our customer and she learned a very valuable lesson, as did the guest. 

The damage fire can do

8/16/2022 (Permalink)

It might not seem like a big thing until its too late. In this case the fire had started in the garage but was not heard until the fire had already spread. When working in the home we noticed smoke detectors had been displaced from their original locations. We gladly provided smoke detectors for the home but had they been in place they may have prevented more damage. Fire Damage was not the only predator at this fire though with Water Mitigation being a huge part of the work. Julie who works with us was in charge of all the inventory for this home. Almost all of the items in the garage had to be salvaged. We love turning back the clock and making it "Like it never even happened," but there are some things that cant be replaced like family photos. We would like to see all homes at all times outfitted with smoke detectors and some day hopefully we will.

Damage at your commercial property

8/12/2022 (Permalink)

In the moment of a disaster, it can seem like no one is there to help. Within a short while once damage is assessed we will have crews on site ready for any situation at any time. Our staff is well trained with IICRC, Mold, Bio, Fire, or any other immediate disaster needs. Working with this crew has been a wonderful experience and it honestly feels great to have the opportunity to help others. I personally can’t think of any other field of work or company that I would enjoy working for this much. When you are there to help it gives you a deep gratitude and satisfaction knowing you can spend your days helping others in difficult situations. Just know that if you have a disaster we are always here to help and we as a team will make it "Like it never happened." Fire, Water, Mold, or even a tree falling on your home.

Help the office prevent water damage

8/10/2022 (Permalink)

SERVPRO of Milwaukie/Happy Valley has responded to the same commercial property on three separate occasions. All three losses were identical involving the flushing of items down the toilet that should not be flushed. Because of these losses, I feel it is important to note what items that you should not flush down a toilet.

• Feminine products
• Food
• Baby wipes
• Adult and baby diapers
• Paper towels
• Cotton balls
• Dental floss

The above items can cause toilet pipes to get clogged resulting in toilet overflows. It is best to dispose of those items in your nearest waste basket. If you do happen to have a toilet overflow, don’t hesitate to call SERVPRO of Milwaukie/Happy Valley. We are available to handle even your worst toilet overflows 24 hours a day, 7 days a week, 365 days at year. Call us today at 503-652-3997. We will make it “Like it never even happened.”

We work with your insurance adjuster!

8/9/2022 (Permalink)

An insurance adjuster is someone from your insurance company who makes all the approvals for the work that is needing done at your business or residence.  During water mitigation, fire restoration, hazmat and mold clean ups, we communicate with your adjuster daily. It’s important to not only maintain a great relationship with our customers, but also with insurance adjusters. The best results from our work come when the customer, insurance adjusters, and SERVPRO Milwaukie/Happy Valley all work together

Do not hesitate to call SERVPRO of Milwaukie / Happy Valley at 503-652-3997 for your cleanup and restoration needs. We are available 24 hours a day, 7 days a week, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened." 

Wanting to board up before the storm?

8/8/2022 (Permalink)

We know Oregon has some pretty crazy weather and you can never TRULY be prepared for it. What will you do when the winds get so crazy it knocks out your windows, leaving glass and other particles on your business or home floor? Call SERVPRO of Milwaukie/Happy Valley! Even if its at 3am on a Saturday or 5pm on a Monday, our crew is properly trained to handle an event like this promptly and with professionalism. We know you have a busy schedule, even though a board up is a temporary fix it will at least help you keep your business or home up and running until final repairs are done! Give us a call at 503-652-3997, we are ALWAYS here to help!

Commercial basement flood

8/5/2022 (Permalink)

A basement can flood at any time. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Milwaukie/Happy Valley to allow our trained, professional crews to handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

Lets get your office back up and running after water damage

8/5/2022 (Permalink)

Flooding and water damage at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, SERVPRO of Milwaukie/Happy Valley works quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Cleaning up water damage in your home

8/5/2022 (Permalink)

Our local team in Milwaukie/ Happy Valley has been restoring water damage in our area for many years. We use advanced technology and powerful industrial-grade equipment to speed up the water extraction and drying process. Here are descriptions of the equipment we use to save our customers time and money:

Moisture Detection and Measurement

• Surface moisture meters
• Evasive moisture detectors
• Video borescope

Water Extraction Equipment

• We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.
• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

• We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps prevent swelling and warping of floors, walls, and furniture.
• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial grade dehumidifiers pull the water vapor from the air

Different levels of water damage

8/5/2022 (Permalink)

Water damage from a category 1 classification is from clean and sanitary sources, such as:

• Water lines
• Faucets
• Toilet tanks
• Drinking fountains
• Showerheads
• Rainwater (sometimes)

Although this water is clean, it does not come without risks. If it is not cleaned quickly, it can degrade into category 2—leading to health issues for those inhabiting the structure.

Category 2 – Grey Water Damage

Water damage from a category 2 classification is from sources that have a level of contaminants that may cause illness or discomfort if ingested. These sources include:

• Dishwashers
• Washing machines
• Toilets with urine, but not feces
• Other sources where water has been used

Category 3 – Black or Unsanitary Water Damage

Water damage from a category 3 classification, sometimes called black water, contains dangerously unsanitary contaminants. It could cause serious illness, or even death if ingested. Category 3 water damage includes water from:

• Sewers
• Toilets with feces
• Rivers or streams
• Stagnant water bodies that have become a habitat for bacterial growth

When you are dealing with water damage, immediate action is necessary,

Our products are amazing

8/5/2022 (Permalink)

We want to leave your home and contents in the best shape possible and our cleaning products are a huge part of that process!  SERVPRO of Milwaukie/Happy Valley utilizes a variety of professional cleaning products.  These are products that are not available in store, instead that are products with specific formulas made exclusively for our franchises.

A majority of our products are used to clean home surfaces, contents, decontaminate, and deodorize. A variety of cleaning products are used on water, fire, mold, and biohazard related jobs. All of our employees go through training to learn how to use these products safely and our technicians carry a Safety Data Sheet for each product. Please feel free to ask about the products we use!

Do not hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-652-3997 for your cleaning restoration needs. We are available 24/7, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened.”

When the thunder rolls

8/5/2022 (Permalink)

Lightning

• Always take shelter during a lightning storm.
• There is no safe place outside during a thunderstorm. Safe shelter can be found either in an enclosed building or a hard-topped vehicle.
• If you can see lightning or hear thunder, you are in danger of being hit. Seek shelter immediately.
• Wait 30 minutes after the last lightning strike in a severe storm before venturing outside again.
• Do not ride bicycles, motorcycles, tractors, or golf carts. These will not protect you from a lightning strike.

Thunderstorms

• During thunderstorms, you should also stay away from items that conduct electricity, such as corded telephones, appliances, sinks, bathtubs, radiators and metal pipes.

Once the storm has passed and if you have damage, call SERVPRO of Milwaukie Happy Valley, we are always here to help!

Summer storms

8/5/2022 (Permalink)

When most of us think about summer, we think about lots of sun and lots of heat. Because the weather is so pleasant, many of us spend more time outdoors, enjoying time with family.

But if it sometimes seems as though there’s also more rain during the summer, that would be because it’s totally true. During the summer, the two components needed for storms—moisture and warm air—are out in full force in many parts of the country. That means thunderstorms become more likely.

Take this info with a grain of salt. In our area this summer, we’re facing oppressive heat and very dry conditions, which have set us up for wildfire hazards. Our rainiest season comes a little later in the year, when October rolls around. File these tips away for the occasional rainy summer day—and keep them handy throughout the fall and winter! 

No matter the time of year, it’s important to heed weather warnings. Always pay attention to storm alerts and consider cancelling outdoor events if heavy storms are predicted.

Local weather forecasts will often be the most accurate. Invest in an NOAA Weather radio so that you can continue to access these vital weather alerts even if the power goes out.

During storms with heavy rainfall, flooding is always possible, so stay alert. Heavy storms can also bring intense winds, which can fell tree branches and send items outside your home flying. Keep your trees trimmed back, and when inclement weather is predicted, pull outdoor furniture and other items inside or secure them.

Dozens of people die every year in storm-related incidents, so caution is always the best choice. Keep an eye on the weather conditions and know what to do when they strike.

When lightning is in the area, go indoors. Even if you can’t see lightning, if you hear thunder, lightning is in the area. Stay inside until at least 30 minutes after you hear the last bit of thunder.

Your mother was right—you should stay away from windows and avoid bathing or showering during a storm.

Because severe weather can strike fast, plan ahead by creating an emergency kit and knowing the evacuation routes for your area.

In cases of intense rain, flash floods can occur. Never attempt to drive through flood water, since only a few inches of rain can have a disastrous effect.

Lingering orders after a fire

8/3/2022 (Permalink)

Following a fire there may be odors that lingers. SERVPRO of Milwaukie Happy Valley does more than mask the odors that linger, we remove them. We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

Eliminating odors can be a tricky thing, that is why you need to call the service professionals at SERVPRO of Milwaukie Happy Valley. Your locally owned and operated restoration company is available 24/7 365 days a year to help you make it “Like it never even happened.” Call us today at 503-652-3997

Help your kids get prepared for the storm

7/29/2022 (Permalink)

Here at SERVPRO of Milwaukie/ Happy Valley, we believe in the importance of preparedness. With winter storms looming on our horizon, it’s more important than ever to ensure the children in your household are prepared.

In a report titled “Bringing Youth Preparedness Education to the Forefront,” created by the National Commission on Children and Disasters, the researchers asserted that children should not be treated the same as adults when it comes to disaster preparedness. They found that many preparedness training and education programs didn’t explicitly account for youth, while also asserting that children are not passive victims during a disaster event and therefore should be accounted for.

While the report was created from data collected in the early 2010s, it brings valid insight into how we can better prepare our community’s youth. Below, you will find resources for the children in your life to explore preparedness, often structured as a family activity. 

• Prepare for disaster with Ready Wrigley! Description: “The Centers for Disease Control and Prevention has created Ready Wrigley to provide young children, parents, guardians, and teachers with tips, activities, and a story to help the whole family prepare for emergencies.”
• Have your child play fun, interactive games that focus on responding and preparing for disaster events! Disaster Master| Build a Kit
• Help the children in your life cope after a storm event with Trinka and Sam: The Rainy Windy Day.

No matter what storm event may lie ahead, these tools are a great way to start preparing every member in your family - you can even find resources for pet preparedness!

If you and your family end up sustaining property damage during a storm event, trust that SERVPRO of Milwaukie/ Happy Valley is ready to help you recover. Call us any time, any day at 503-652-3997.

Ground water flooding your basement?

7/29/2022 (Permalink)

Ground water is a pain, especially when it gets high enough it starts seeping through your vents. Unfortunately, not all insurance companies will cover a ground water claim because it is considered a natural cause. Ground water is easily contaminated and is nearly always the result of human activity. In areas where population density is high and human use of the land is intensive, ground water is especially vulnerable. Just as ground water generally moves slowly, so do contaminants in ground water. Because of this slow movement, contaminants tend to remain concentrated in the form of a plume. Virtually any activity whereby chemicals or wastes may be released to the environment, either intentionally or accidentally, has the potential to pollute ground water. When ground water becomes contaminated, it is difficult and expensive to clean up. Call SERVPRO of Milwaukie/ Happy Valley if you have ground water in your basement/ crawlspace. We are ALWAYS here to help!

Winter is coming, be prepaird for wind

7/29/2022 (Permalink)

No storm or flood damage is too big for our team!

With crazy winds and sometimes harsh snowy winters the weather here in Clackamas, OR is unpredictable. Here is a tree that has gone through the roof and caused structural damage. Don't let it get you down! Here at SERVPRO Milwaukie/Happy Valley we are ALWAYS here to help! We have an AMAZING clean-up crew and certified technicians that are ready to go 24/7 to clean up and restore your home as quickly as possible. We specialize in board ups to ensure no secondary damage occurs while making sure your safety and concerns are met. We pride ourselves in our customer service and make sure that you are kept in the loop with all work done on your home. No damage is too big for our team!

When vandals attach your office

7/29/2022 (Permalink)

After math of being vandalized

Commercial property in Happy Valley was vandalized. As you can see from the picture this building was absolutely annihilated. File cabinets were shoved over, papers everywhere. There were feces and drug paraphernalia all over the place. Walls were vandalized and spray painted and written on. 

SERVPRO of Milwaukie Happy Valley was called to assess the building for damages and organize the cleanup efforts. 

The cleanup began quickly after the assessment and estimate for services and within 7 days this project was completed. "Like it never even happened".

Property owner said "Even though this was traumatic, SERVPRO of Milwaukie Happy Valley took the stress off me and helped me through the process. I will never call another company if I have a need like this again".  

Power outage safety plan

7/20/2022 (Permalink)

Being prepared for a storm is one of the smartest things you can do for yourself and family. Portland General Electric has put together three easy steps to prepare you for a storm, whether is be due to wind, rain, ice, or snow!

1. Create an outage kit. You should gather things that your family needs to stay safe and comfortable if the power goes out, such as:
   • Flashlights and batteries
   • Car chargers for phones and computers
   • Battery powered clock and radio
   • Emergency phone numbers, including your power company
   • First aid kit
   • Can opener
   • Bottled water
   • Food that you can eat without needing to heat up or accessing the fridge
   • Comfort items, such as game, blankets, and toys
   • Extra blankets
2. Create a storm checklist of all the things that you need to take care of before the emergency of a storm related power outage brings
3. Review the storm safety tips/plan with your family

Hopefully these tips will help you and your family stay safe during a storm related power outage!

Remodel clean up

7/20/2022 (Permalink)

It’s well known that construction teams can leave behind a big mess of dust and debris after they complete a project. That is why SERVPRO of Milwaukie/Happy Valley takes pride in doing post-construction clean up. Allowing SERVPRO of Milwaukie/Happy Valley to handle the post-construction cleaning allows you to focus on your business rather than having to focus on the mess left behind. We come in with our industry professionals, using our own supplies and specialty cleaning products, to get the job done right. 

If you are expecting a business remodel, give SERVPRO of Milwaukie/Happy Valley a call at 503-652-3997. We will gladly come out and inspect your area, give you an estimate, and begin the work. After we leave, it’ll be “Like it never even happened.”

Clean up after water damage

7/20/2022 (Permalink)

Water damage can happen to anyone at any time, and you never are truly prepared, regardless of business or home. Water can damage your personal items or business items which can cost tons of money. Here at SERVPRO of Milwaukie/ Happy Valley we have the machines and products to thoroughly clean your belongings, restoring them to pre loss condition. If belongings are not able to be restored, we will let you know to talk to your insurance adjuster for reimbursement. If you are not going through an insurance company, it may be harder to find coverage for reimbursement of belongings and chances are you will have to pay out of pocket. On the bright side, we always do the most cost-effective way to save you money. We don’t move forward with cleaning with out owner consent.

What happens when you call us for water damage

7/20/2022 (Permalink)

When SERVPRO of Milwaukie/Happy Valley responds to a water loss, there are three main components to the drying process: inspection, emergency services, and monitoring.

Inspection

SERVPRO of Milwaukie/Happy Valley will inspect the area to the extent of the damage and to evaluate how far the water has migrated. SERVPRO of Milwaukie/Happy Valley will walk you through the process and a plan will of action will be established.

Emergency Services

The goal of our emergency services is to prevent further damage to your property and contents, remove unrestorable materials, and create conditions for drying the structure and contents effectively. This typically involves placing air movers and dehumidifiers.

Monitoring

To help ensure that the structure is drying to industry standards, SERVPRO of Milwaukie/Happy Valley will monitor the drying process daily. Monitoring occurs until the impacted structure and contents have dried.

If you do experience water damage, do not hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-652-3997. We are available 24/7, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened.”

Why SERVPRO Milwaukie Happy Valley?

7/20/2022 (Permalink)

We know that when it comes to restoration companies you have a lot of options to use, but our Milwaukie Happy Valley team of professionals has 18 years of experience serving customers like you when disaster strikes. Our experienced professionals have the skills, training, and equipment to make any property disaster “Like it never even happened.”

No matter the cause of damage, from a pipe break, toilet overflow, mold or mildew, sewage leak or more, our teams are ready to respond and begin restoration. We are here to help you when disaster strikes. We are in the community, we are your neighbors, we know that when disaster strikes your life, you need help as soon as possible, even if it is outside of “normal” business hours.  Trust the local team with 18 years of experience, SERVPRO of Milwaukie Happy Valley.

Why SERVPRO? We care

7/20/2022 (Permalink)

Do you know what mold looks like and how it can impact you?

Mold can show up as black spots on your shower door. It can appear as white, fuzzy patches in your attic. It can present itself as an orange film in your bathroom sink drain. Having prolonged mold in your residence or commercial building can have its heath effects, which is why you need to call in the professionals to remove the mold and prevent further growth.

Do not hesitate to call SERVPRO of Milwaukie Happy Valley at 503-652-3997 for your mold remediation needs. We are available 24 hours a day, 7 days a week, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened.”

The scary truth about mold

7/15/2022 (Permalink)

It doesn't require much or take long for mold to grow, 24-48 hours, a little bit of moisture, and the right humidity and it is camping grounds for mold! When mold starts to come through the paint in your home it means the problem on the other side is much worse than what is visible. Mold also has a musty smell, even though it cannot be seen, it can be identified by the smell. Trying to solve the problem on your own could result in mold spreading to other areas of your home, making a bigger and more expensive remediation. When you come across mold be sure to call professionals at SERVPRO Milwaukie/Happy Valley. We have the trained personal, products and machines to effectively take care of any mold and make it "Like it never even happened."

how to prevent dryer fires

7/15/2022 (Permalink)

Did you know that the dryer vents in your home can be a fire hazard if not taken care of properly! Dryer fires are unfortunately common. To prevent this type of fire from happening it is important to take some precautions

• Clean out the lint trap after each load
• Make sure if there is any damage to the dryer it is looked at by a professional
• Clean out dryer vents regularly or check for clogs
• Clean out air ducts and check for clogs
• Make sure the dryer is hooked up to the appropriate electrical outlet (having a dryer hooked up to a socket with not enough volts can cause electrical fires)
• Check your pockets to make sure nothing flammable or hazardous get in the dryer

These simple preventative actions can save you a great deal of grief.

Tips on how to create a fire escape plan

7/15/2022 (Permalink)

Do you have a fire escape plan in your home? Here are some helpful tips on creating one with your family to keep everyone safe in case of a fire.

First you are going to draw up a floor plan of your home. While doing that you are going to label each room and identify each doorway and window. After you have it drawn up and the labels done you want to plan two escape routes from each room. You could make these in red to show they are escapes routes in case of emergency. Now that you have planned on how to get out safely you want to find a safe place outside for everyone to meet. Make sure this location is easy to access to from every side of the home and far enough away that you aren’t in dangers way. A certain light post across the street is a good idea or the neighbor’s mailbox. It is smart to go over this safety plan with your family regularly and have it posted somewhere everyone is going to see it. It’s always best to be prepaid for an emergency that doesn’t happen then to not be prepaid for an emergency happening now.

When getting help from the professionals

7/15/2022 (Permalink)

When seeking professional fire damage restoration services, clients can begin by looking at their insurance covers. They should confirm whether the plan covers restoration activities, a scenario that could relieve them financially. In most instances, their insurance providers will ask them to fill a form. These companies will usually determine the financial repercussions of the fire incident. The restoration specialists would also have to complete certain forms to make sure insurance knows exactly what it is going to take to fix the damage. The process of restoring the structure after a fire is not a small process. That is why the professionals are here to help. We will let you know what we think is going to be the best process to getting your home back to looking "Like it never even happened." Like always we are here to help.

Difference between smoke detector and smoke alarms

7/12/2022 (Permalink)

Smoke detectors are sensing devices. That means that they sense the smoke. They then send a signal to the fire alarm system set in place which sets off the fire alarm and or sprinkler system if one is in place. Smoke alarms not only sense the smoke they also sound the alarm from inside the device. They are the all in one smoke alarm/detection device.

At the end of the day they both will alarm you if I fire is started, you just have to chose which is best for you.

Smoke detector

• Have stand alone fire alarm system
• Wanting to put in a stand alone fire alarm system

Smoke alarm

• No stand alone fire system
• Wanting the ability to install where you seem fit

What happens now that you know which of your belongings are deemed salvageable after a fire?

7/7/2022 (Permalink)

Our team arrives with all our packing supplies and packs up everything that needs to be cleaned. While the belongings are being packed, we are documenting everything. Each box gets a numbered label, that number will tell us what the contents of the box holds in our system, which allows us to categorize it. Once everything is packed, we load it and transfer the belongings to our warehouse.

Now it’s time to clean!

Our team cleans one box at a time. For materials that can not get wet we use a specific technology to remove soot, debris, and dust. For materials that can get wet we use SERVPRO proprietary technology cleaners. This also removes soot, debris, odors, and dust. For items that are heavily damaged from the smoke we use a different protocol. Now that the items have been cleaned and dried, we deodorize all the contents. To deodorize the contents, we use commercial ozone generation to remove left over odor and not a masking agent. The technology we use is formulated to not destroy any of the items.

The very last part of the cleaning process is securing the boxes closed and storing them in our warehouse until they are ready to be delivered back to their owners.

Showing up

7/7/2022 (Permalink)

Outside your front door

This is what a response from SERVPRO can look like from the front porch of your home. In the moment of a disaster it can seem like no one is there to help. Within a short while once damage is assessed we will have crews on site ready for any situation at any time. Our staff is well trained with IICRC, Mold, Bio, Fire, or any other immediate disaster needs. Our crew truly takes pride in their work and it shows. I personally cant think of any other field of work or company that I would enjoy working for this much. When you are there to help it gives you a deep gratitude and satisfaction knowing you can spend your days helping others in difficult situations. Just know that if you have a disaster we are always here to help and we as a team will make it "Like it never happened." Fire, Water, Mold, or even a tree falling on your home.

Why we love coming to work!

7/7/2022 (Permalink)

SERVPRO Milwaukie/Happy Valley

Employees at SERVPRO Milwaukie/Happy Valley have been asked several times over the years Why SERVPRO? We can only take it to mean why do we work for SERVPRO? So, we would like to take the time to break it down for folks. 

SERVPRO of Milwaukie/Happy Valley has some of the most compassionate people in its establishment. Over the years the kindness, honesty and integrity that has been shown for customers and employees is nothing short of amazing. One of the best things about working for SERVPRO of Milwaukie/Happy Valley is the ability to give back to our community and our neighbors in life changing ways. We are proud to be your neighbor and honored to help you through some of the most difficult times in your life.

Kitchen Water Damage

6/11/2021 (Permalink)

Kitchen Water Damage

This basement was a victim of water damage. Here in this picture you can see the extent of the damage, a water leak from the top floor found its way to the basement causing drywall, flooring, some appliances and personal belongings to be affected. After removing affected materials, drying equipment was placed to ensure no mold would occur, monitoring appointments would be set to check on progress of drying everyday to make sure our drying plan was sufficient. After drying is complete, the rebuild can start to get your home back into preloss condition. "Like it never even happened."

When disaster strikes call SERVPRO of Milwaukie/ Happy Valley.  We are available to help 24 hours a day of the week, including holidays. 503-652-3997.

Simple water damage can much bigger than expected

6/10/2021 (Permalink)

Not a simple water job!

This customer called us with what would seem to some, a simple water damage. We arrived on site and did our inspection and what we found surprised the home owner. We were able to source the garbage disposal was leaking however it had been leaking for a while. We had to break the news to the home owner that we found microbial growth.

You will see what looks like a simple wet flooring, however under that flooring and on the wall was some pretty strong growth. 

The flooring was removed down to the sub floor as well as the cabinets, sink and stove. 

What seems to be a small water damage or simple leak can manifest into a much larger problem if not addressed immediately. 

If you think you have even the smallest amount of water damage call SERVPRO of Milwaukie/ Happy Valley 503-652-3997.

SERVPRO of Milwaukie/Happy Valley Cares About Relationships with Insurance Adjusters

6/10/2021 (Permalink)

An insurance adjuster is someone from your insurance company who makes all the approvals for the work that is needing done at your business or residence.  During water mitigation, fire restoration, hazmat and mold clean ups, we communicate with your adjuster daily. It’s important to not only maintain a great relationship with our customers, but also with insurance adjusters. The best results from our work come when the customer, insurance adjusters, and SERVPRO Milwaukie/Happy Valley all work together

Do not hesitate to call SERVPRO of Milwaukie / Happy Valley at 503-652-3997 for your cleanup and restoration needs. We are available 24 hours a day, 7 days a week, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened." 

Sewage Cleaning in Sunnyside, Oregon,

6/10/2021 (Permalink)

Sewage Cleaning at the mall.

This sewage clean-up occurred late evening at a mall during the busy holiday season. Our office staff worked late hours that evening to get everything in line. 

Our cleaning crew got started on the job first thing Friday morning and was able to get the store reopened and operating just a few hours later! 

We take pride in our work to make sure the customer completely satisfied throughout the entire process. The goal is to leave it "Like it never happened"

For your sewage clean-up, please don't hesitate to call SERVPRO of Milwaukie/Happy Valley. We are available 24 hours a day, 7 days a week, 365 days a year at 503-652-3997. We will make it "Like it never even happened."

Storm in Milwaukie

6/10/2021 (Permalink)

Storm in Milwaukie

During a wind storm in Milwaukie OR, this tree fell on top of someone's home. We we called out to access the situation and determine what proper steps needed to be taken. 

The picture shows the tremendous size of the tree along with its many branches. This damaged the roof and punctured holes which was allowing water into the home.

After the tree was removed and the home was tarped off we were able to see the extent off the damage. 

Our crew got busy packing out their belongings, cleaning and storing them until the home would be ready to move back into. Meanwhile the Office administration facilitated all the necessary paperwork and conversations with the adjusters to make it as easy as possible for the home owner. 

SERVPRO of Milwaukie/ Happy Valley

503-652-3997

Commercial Mold

6/9/2021 (Permalink)

SERVPRO of Milwaukie/ Happy Valley 503-652-3997

Molds are usually not a problem indoors, unless mold spores land on a wet or damp spot and begin growing.

Molds are part of the natural environment.  Outdoors, molds play a part in nature by breaking down dead organic matter such as fallen leaves and dead trees, but indoors, mold growth should be avoided.  Molds reproduce by means of tiny spores; the spores are invisible to the naked eye and float through outdoor and indoor air.  Mold may begin growing indoors when mold spores land on surfaces that are wet.  There are many types of mold, and none of them will grow without water or moisture. It is impossible to get rid of all mold and mold spores indoors; some mold spores will be found floating through the air and in house dust.  The mold spores will not grow if moisture is not present.  Indoor mold growth can and should be prevented or controlled by controlling moisture indoors.  If there is mold growth in your home, you must clean up the mold and fix the water problem.  

When you have storm damage call SERVPRO of Milwaukie/Happy Valley

6/9/2021 (Permalink)

Ground water from a big rain storm resulted in this flooded crawl space.

Ground water is a pain, especially when it gets high enough it starts seeping through your vents. Unfortunately, not all insurance companies will cover a ground water claim because it is considered a natural cause. Ground water is easily contaminated.Ground water contamination is nearly always the result of human activity. In areas where population density is high and human use of the land is intensive, ground water is especially vulnerable. Just as ground water generally moves slowly, so do contaminants in ground water. Because of this slow movement, contaminants tend to remain concentrated in the form of a plume. Virtually any activity whereby chemicals or wastes may be released to the environment, either intentionally or accidentally, has the potential to pollute ground water. When ground water becomes contaminated, it is difficult and expensive to clean up. Call SERVPRO of Milwaukie/ Happy Valley if you have ground water in your basement/ crawlspace. We are ALWAYS here to help!

Why SERVPRO of Milwaukie/ Happy Valley?

6/9/2021 (Permalink)

This is our response

This is what a response from SERVPRO can look like from the front porch of your home. In the moment of a disaster it can seem like no one is there to help. Within a short while once damage is assessed we will have crews on site ready for any situation at any time. Our staff is well trained with IICRC, Mold, Bio, Fire, or any other immediate disaster needs. Working with this crew has been a wonderful experience and it honestly feels great to have the opportunity to help others. I personally cant think of any other field of work or company that I would enjoy working for this much. When you are there to help it gives you a deep gratitude and satisfaction knowing you can spend your days helping others in difficult situations. Just know that if you have a disaster we are always here to help and we as a team will make it "Like it never even happened." Fire, Water, Mold, or even a tree falling on your home.

Fun family activities that prepare children for storm events

6/9/2021 (Permalink)

Here at SERVPRO of Milwaukie/ Happy Valley, we believe in the importance of preparedness. With winter storms looming on our horizon, it’s more important than ever to ensure the children in your household are prepared.

In a report titled “Bringing Youth Preparedness Education to the Forefront,” created by the National Commission on Children and Disasters, the researchers asserted that children should not be treated the same as adults when it comes to disaster preparedness. They found that many preparedness training and education programs didn’t explicitly account for youth, while also asserting that children are not passive victims during a disaster event and therefore should be accounted for. To read the report in full, visit Ready.Gov here.

While the report was created from data collected in the early 2010s, it brings valid insight into how we can better prepare our community’s youth. Below, you will find resources for the children in your life to explore preparedness, often structured as a family activity. 

• Prepare for disaster with Ready Wrigley! Description: “The Centers for Disease Control and Prevention has created Ready Wrigley to provide young children, parents, guardians, and teachers with tips, activities, and a story to help the whole family prepare for emergencies.”
• Have your child play fun, interactive games that focus on responding and preparing for disaster events! Disaster Master | Build a Kit
• Help the children in your life cope after a storm event with Trinka and Sam: The Rainy Windy Day.

No matter what storm event may lie ahead, these tools are a great way to start preparing every member in your family - you can even find resources for pet preparedness!

If you and your family end up sustaining property damage during a storm event, trust that SERVPRO of Milwaukie/ Happy Valley is ready to help you recover. Call us any time, any day at 503-652-3997.

Source: FEMA, CDC, Ready.Gov, National Commission on Children and Disasters

Leaky Air Vents?

6/7/2021 (Permalink)

Leaky Air Vents

Not all water damages are big and chaotic, some are small and harmless like this one in the picture below. Here we have an air vent that has a small amount of water leaking out of it. Around the vent, the water has made the drywall wet, as long as there is no insulation it can be dried in place making the process short and sweet. Even though this is a pretty small damage we know it can be a big deal to home owners and/ or tenants and we would treat it as so. Our staff here at SERVPRO of Milwaukie/ Happy Valley are trained in handling the situation calmly keeping you updated the whole way through to help put your mind at ease. Water damage can happen to anyone so don't feel singled out!

Water Damage in the Kitchen

6/7/2021 (Permalink)

Water damage due to refrigerator malfunction.

Water damage in the kitchen it a common occurrence due to the fact that there are several water lines. Here are the three most common causes of kitchen water losses:

• Ice Maker
• Dishwasher
• Under the Sink

A water loss occurring in the kitchen often does not stay contained to the kitchen. It can spread to adjacent rooms, downstairs, or into your crawlspace. That is why is important to know where you have water lines at in your kitchen and to check on them periodically.

At the first sign of water damage, do not hesitate to call SERVPRO of Milwaukie/Happy Valley. We are available for your cleanup and restoration needs, 24 hours a day, 7 days a week, 365 days a year. We will make it “Like it never even happened.”

SERVPRO of Milwaukie/Happy Valley Post Construction Cleaning

6/7/2021 (Permalink)

It’s well known that construction teams can leave behind a big mess of dust and debris after they complete a project. That is why SERVPRO of Milwaukie/Happy Valley takes pride in doing post-construction clean up. We come in with our industry professionals, using our own supplies and specialty cleaning products, to get the job done right.  Allowing SERVPRO of Milwaukie/Happy Valley to handle the post-construction cleaning allows you to focus on your business rather than having to focus on the mess left behind.

If you are expecting a business remodel, give SERVPRO of Milwaukie/Happy Valley a call at 503-652-3997. We will gladly come out and inspect your area, give you an estimate, and begin the work. After we leave, it’ll be “Like it never even happened.”

Why Choose SERVPRO of Milwaukie/ Happy Valley?

6/7/2021 (Permalink)

The employees at SERVPRO of Milwaukie/ Happy Valley love helping their community!

Employees at SERVPRO Milwaukie/Happy Valley have been asked several times over the years Why SERVPRO? We can only take it to mean why do we work for SERVPRO? So, we would like to take the time to break it down for folks. 

SERVPRO of Milwaukie/Happy Valley has some of the most compassionate people in its establishment. Over the years the kindness, honesty and integrity that has been shown for customers and employees is second to none. One of the best things about working for SERVPRO of Milwaukie/Happy Valley is the ability to give back to our community and our neighbors in life changing ways. We are proud to be your neighbor and honored to help you through some of the most difficult times in your life. 

Thunder and lightening hits close to home!

6/7/2021 (Permalink)

Thunder and lightening hits close to home!

Lightning

• Always take shelter during a lightning storm.
• There is no safe place outside during a thunderstorm. Safe shelter can be found either in an enclosed building or a hard-topped vehicle.
• If you can see lightning or hear thunder, you are in danger of being hit. Seek shelter immediately.
• Wait 30 minutes after the last lightning strike in a severe storm before venturing outside again.
• Do not ride bicycles, motorcycles, tractors, or golf carts. These will not protect you from a lightning strike.

Thunderstorms

• During thunderstorms, you should also stay away from items that conduct electricity, such as corded telephones, appliances, sinks, bathtubs, radiators and metal pipes.

Once the storm has passed and if you have damage, call SERVPRO of Milwaukie Happy Valley, we are always here to help!

Commercial Damage Prevention

6/7/2021 (Permalink)

SERVPRO of Milwaukie/Happy Valley has responded to the same commercial property on three separate occasions. All three losses were identical involving the flushing of items down the toilet that should not be flushed. Because of these losses, I feel it is important to note what items that you should not flush down a toilet.

• Feminine products
• Food
• Baby wipes
• Adult and baby diapers
• Paper towels
• Cotton balls
• Dental floss

The above items can cause toilet pipes to get clogged resulting in toilet overflows. It is best to dispose of those items in your nearest trashcan. If you do happen to have a toilet overflow, don’t hesitate to call SERVPRO of Milwaukie/Happy Valley. We are available to handle even your worst toilet overflows 24 hours a day, 7 days a week, 365 days at year. Call us today at 503-652-3997. We will make it “Like it never even happened.”

Safety Tips for Generators

6/7/2021 (Permalink)

Generator

According to Portland General Electric, a portable generator is the most common choice for homes. A portable generator can be useful when it comes to storm related power outages. Here are some generator safety tips from Portland General Electric that will help keep you and your family safe!

• Always operate your portable generator outside.
• Use only an outdoor-rated, ground extension cord to avoid getting shocked.
• Don’t try to power your house by using a doctored extension cord. It can cause damage to the wiring in your home and cause a fire.
• If using a gas-powered generator, use extreme cause as they can get very hot.
• Always keep children and pets away from generators.
• Turn of all equipment powered by the generator being shutting the generator down.
• Don’t overload your generator by following the wattage guidelines.

Why SERVPRO? We care about your health!

6/7/2021 (Permalink)

Do you know what mold looks like and how it can impact you?

Mold can show up as black spots on your shower door. It can appear as white, fuzzy patches in your attic. It can present itself as an orange film in your bathroom sink drain. Having prolonged mold in your residence or commercial building can have its heath effects, which is why you need to call in the professionals to remove the mold and prevent further growth.

Do not hesitate to call SERVPRO of Milwaukie Happy Valley at 503-652-3997 for your mold remediation needs. We are available 24 hours a day, 7 days a week, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened.”

Are you Prepared

6/7/2021 (Permalink)

Are you prepared for a power outage or storm event? SERVPRO of Milwaukie/Happy Valley has compiled a list of items that may be useful to you if you find yourself without power for a couple of days.

• A camping stove and propane

If you do not have a gas stove, then you should have easy access to a camping stove and propane. This will allow you to cook meals during a power outage. Please make sure that you use the camping stove outside only, no matter how cold it is!

• Candles and matches

Candles provide a cheap way to light up your house once the sun goes down. Having a good supply of candles and matches allows for you to have light to help keep some sort of normalcy during a power outage. Remember to never leave candle unattended

• Food

This may seem like an easy one, but it’s often forgotten about. You should have foods that you can cook on the camp stove or right out of the box: and they should be foods that you enjoy! Lots of snacks can help makes things seem more ‘normal’ during a power outage as well.

• Baby wipes

With no electricity, you most likely won’t have any hot water. Baby wipes can help keep you clean in-between showers.

• Full tank of gas and a car charger

Having a full tank of gas will allow you to run your car while you are inside of it to help warm you up. This also provides opportunity to charge your cell phone! But please, do not run your car within your garage.

Commercial Property Damage in Clackamas

6/4/2021 (Permalink)

Call SERVPRO of Milwaukie / Happy Valley

Property damage from things like pipe breaks or kitchen fires anywhere and commercial buildings are no exception. SERVPRO of Milwaukie / Happy Valley is no stranger to property damage with our 16 years of experience helping customers make it “Like it never even happened.” In your business, it is important that not only you know what to do and who to call when property damage strikes but everyone on your team also. Ensure employees in your facility, office, or organization know and have access to critical data in the event of fire, or water damage with the SERVPRO Ready Plan app. Download and create your free profile here or call SERVPRO of Milwaukie / Happy Valley to speak with one of our great customer service representatives about a free Emergency Ready Plan.

Are you prepared for a storm?

6/4/2021 (Permalink)

SERVPRO of Milwaukie / Happy Valley has teams on-call 24 hours a day to respond and help you make it "Like it never even happened."

To conclude this year's Hurricane Prep Week we want to focus on the importance of getting your residential and commercial properties ready for all storms. We know we don't suffer from hurricanes here in the Pacific Northwest but we do experience storms and extreme weather so it's important to be prepared. 

In the event of storms with heavy winds

• Trim the trees and bushes around your property to prevent damage from snapped branches
• Board up windows to protect from flying debris. 

To learn more about preparing your property for storms and other extreme weather check out this site. 

If your commercial or residential property is suffering from storm damage or other extreme weather SERVPRO of Milwaukie / Happy Valley has teams on-call 24 hours a day to respond and help you make it "Like it never even happened."

Water Damage Areas In Your Happy Valley Home

6/4/2021 (Permalink)

Every home and property has unique challenges when it comes to extracting water and drying out the structure. These are four of the most common areas.

Every home and property has unique challenges when it comes to extracting water and drying out the structure. These are four of the most common areas and why they prove to be so difficult. 

 Duct Work 

Some duct systems made of fragile and porous materials make it difficult to dry and set up drying equipment. 

Attic Space

Attic spaces can be hard to get equipment into and may have electrical hazards. Oftentimes attic spaces require that insulation is removed to properly dry the space. 

Crawlspace 

Crawlspace may be hard to work in and place drying equipment into. Low temperatures can make it difficult to warm the space and properly dry it. 

Basements 

Many basements are unfinished with lots of porous materials that would need disposing of due to possible contamination in water. 

No matter the space or the cause of damage, SERVPRO of Milwaukie/ Happy Valley is always Here to Help when disaster strikes. We have crews who are on call 24/7 because we know that when disaster strikes there is no time to wait. 

Why SERVPRO? Advanced Technology!

6/4/2021 (Permalink)

At SERVPRO of Milwaukie/ Happy Valley, our cleaning and mitigation services are powered by advanced technology. Contact us today to learn more.

What does advanced technology have to do with restoration and cleaning? Quite a lot, actually. When we at SERVPRO show up to a job, yes, we do apply a lot of old-fashioned elbow grease. But, equally important, we deploy advanced devices and products to create a safe, healthful environment for you.

Let’s look at some of the technology SERVPRO draws on when we’re cleaning and restoring your structures and contents.

Soggy Business

Water damage can be a real bear to deal with. First, there’s getting rid of standing water. Then, there’s locating hidden dampness and addressing it as well.

If anything’s missed, it can result in damage down the road. Luckily, SERVPRO has tools to help us find and conquer moisture of all kinds.

Moisture Meters. Water can lurk below floors, in carpets and drywall, even above ceilings. To locate hidden water, we use devices like a hygrometer to measure the humidity in a space. Another device for finding remaining dampness is an infrared meter. Yes, that’s the same meter that shows nifty heat maps. It works for finding water because wet spots tend to be cooler than dry ones.

Industrial Drying Equipment. After we find any hidden water, SERVPRO uses industrial-grade technology to get rid of it. For instance, we might use high-powered dehumidifiers and fans to draw water out of air and porous surfaces. A thorough drying can prevent mold growth in the future, as well as stopping material such as wood from warping and losing their shape.

The Chemistry of Clean

When we turn to cleaning and disinfecting, SERVPRO selects devices and disinfecting products that can effectively purify air and surfaces. After fires, floods or other disasters, we use industrial scrubbers to remove mold, smoke and other odor-causing contaminants from the air.

For surfaces, we select from OSHA-approved cleaners and disinfectants to destroy bacteria, fungi, molds and other contaminants. We’re always looking to stay at the cutting edge of disinfection science. For instance, in 2020 we addressed the new threat of the COVID-19 pandemic by deploying EPA-certified disinfecting products.

From emergency cleaning to routine disinfection, we’re there for you. Contact us at any hour for a consultation or immediate assistance.

Why SERVPRO?.....Happy Customers!

6/4/2021 (Permalink)

Just a few happy customers of SERVPRO Milwaukie/Happy Valley!

• The SERVPRO team was amazing. From the office staff to the technicians, I couldn’t be more pleased. We were in a rough situation and they came right in and were able to help us with clean-up and demo. They all knew what they were doing.  
• Amazingly good service, thorough and, above all, trustworthy. Highly recommended. 
• SERVPRO was on site within an hour of my major water leak. They were very professional, they cleaned up quickly and they took my requests to salvage the wood floors into consideration. I has a minor incident during the process, and the local owner helped me out!
• SERVPRO of Milwaukie assisted with the water damage in our home recently. The technicians were prompt for their appointment time and did a great job explain the drying process to us. They helped get our life back to normal. We absolutely recommend SERVPRO of Milwaukie !  

Way to go TEAM!

Commercial Water Loss

6/4/2021 (Permalink)

Commercial Building water loss

Water damage can happen to anyone at any time, and you never are truly prepared, regardless of business or home. Water can damage your personal items or business items which can cost tons of money. Here at SERVPRO of Milwaukie/ Happy Valley we have the machines and products to thoroughly clean your belongings, restoring them to preloss condition. If belongings are not able to be restored, we will let you know to talk to your insurance adjuster for reimbursement. If you are not going through an insurance company, it may be harder to find coverage for reimbursement of belongings and chances are you will have to pay out of pocket. On the bright side, we always do the most cost-effective way to save you money. Nothing is done without your approval.

No stink anymore...Call SERVPRO Milwaukie/Happy Valley

6/3/2021 (Permalink)

No more stinky! SERVPRO of Milwaukie/Happy Valley will eliminate it!

Following a fire at your Clackamas, Oregon there may be an odor that lingers. SERVPRO of Milwaukie Happy Valley does more than mask the odors that linger, we remove them. We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

Eliminating odors can be a tricky thing, that is why you need to call the service professionals at SERVPRO of Milwaukie Happy Valley. Your locally owned and operated restoration company is available 24/7 365 days a year to help you make it “Like it never even happened.” Call us today at 503-652-3997

SERVPRO products all the way!

6/3/2021 (Permalink)

SERVPRO certified cleaned!

We want to leave your home and contents in the best shape possible and our cleaning products are a huge part of that process!  SERVPRO of Milwaukie/Happy Valley utilizes a variety of professional cleaning products.  These are products that are not available in store, instead that are products with specific formulas made exclusively for our franchises.

A majority of our products are used to clean home surfaces, contents, decontaminate, and deodorize. A variety of cleaning products are used on water, fire, mold, and biohazard related jobs. All of our employees go through training to learn how to use these products safely and our technicians carry a Safety Data Sheet for each product. Please feel free to ask about the products we use!

Do not hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-652-3997 for your cleaning restoration needs. We are available 24/7, 365 days a year to help you when disaster strikes. We will make it "Like it never even happened."

Does your insurance coverage meet your needs?

6/2/2021 (Permalink)

I am sure that you have thought about a fire escape plan as well as checking on your smoke detectors. But have you ever thought about what happens to all the stuff in your home in the case of a fire?  Renters, homeowners, and condo insurance policies have contents coverage that helps get your contents cleaned or replaced following a fire.

Contents coverage can vary depending on the policy. It is important to make sure you have enough content coverage for the worst-case scenario. The best way to come up with this number is to spend a weekend and inventory your house, especially the more expensive items. Not only will this help you with deciding how much content coverage you will need, but it also will be beneficial if you do ever experience a fire. By having your own inventory of items, you can work with SERVPRO of Milwaukie/Happy Valley and your insurance company easier to make sure that all of your contents are either being cleaned or replaced. 

Following a fire, call SERVPRO of Milwaukie Happy Valley to help you make your contents “Like it never even happened.”

Mold or not to be Mold?

6/2/2021 (Permalink)

Here are some early warning indicators to be aware of:

• Your flooring may change. Tile may loosen without explanation or even any noticeable wetness. Vinyl can peel and laminate flooring may warp or looked buckled.
• You may see evidence on walls. saturated drywall is obvious. Some not so obvious signs can include paint that is peeling or bubbling, or drywall that is cracking due to small amounts of water on the inside of the wall that can cause the material to swell and retract without looking wet.
• Discolorations or spots is an obvious sign that water has intruded.
• Odors, specifically a musty smell, this is a sign that microbial growth may have occurred.
• You may hear water running. at night when the house is quiet, can you hear the subtle hiss of water running in the plumbing system or sounds of dripping inside walls, try to document where you hear the sounds so that it can be further investigated.
• Have no fear, you can call SERVPRO of Milwaukie Happy Valley 24/7 365 days a year and you will reach a live person who cares about your home just as much as you do. Even if you aren’t sure where it is coming from or what is going on, call on the professionals hear at SERVPRO Milwaukie Happy Valley.

What you need to know about content cleaning!

6/1/2021 (Permalink)

SERVPRO of Milwaukie/Happy Valley office focuses on restoring your contents rather than you needing to get them replaced following a fire. Our highly trained contents crew will come into your house, take detailed inventory, photos, and safely prepare your contents to move to our local warehouse. From there, our highly trained cleaning crew carefully cleans your contents using one of the following methods described: 

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand wet cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned.
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Upon the cleaning of your contents, they are carefully wrapped in clean materials and stored until you are ready for your contents to be returned. Whether that be in two weeks or a year away. If you find yourself in a place where your comments are needing cleaned following smoke or fire damage, call SERVPRO of Milwaukie Happy Valley at 503-652-3997 to make it “Like it never even happened.” 

Safety tips for cooking with oil

6/1/2021 (Permalink)

SERVPRO of Milwaukie/Happy Valley 503-652-3997

66% of home cooking fires start with the ignition of food or other cooking items. SERVPRO of Milwaukie/Happy Valley wants to remind you of these safety tips when cooking with oil.

• Add your food carefully to avoid oil splattering.
• Always stay in the kitchen when frying food in oil on the stove top.
• Smoke is a sign that your oil is too hot. If this happens, turn off the burner and remove your pan from the stove top.
• Always cook with a lid beside your pan. If a fire does occur, you can slide the lid over the pan and turn off the burner. Do not remove the cover and let the pan sit for a while.
• Never use water or a fire extinguisher on an oil fire.
• If the fire does not go out or you do not feel comfortable putting the lid on the pan, evacuate everyone in your home and call 911.

If you do have a fire, don’t hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-652-3997. We are here 24/7, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened.”

Safety tips for cooking with oil

6/1/2021 (Permalink)

SERVPRO of Milwaukie/Happy Valley 503-652-3997

66% of home cooking fires start with the ignition of food or other cooking items. SERVPRO of Milwaukie/Happy Valley wants to remind you of these safety tips when cooking with oil.

• Add your food carefully to avoid oil splattering.
• Always stay in the kitchen when frying food in oil on the stove top.
• Smoke is a sign that your oil is too hot. If this happens, turn off the burner and remove your pan from the stove top.
• Always cook with a lid beside your pan. If a fire does occur, you can slide the lid over the pan and turn off the burner. Do not remove the cover and let the pan sit for a while.
• Never use water or a fire extinguisher on an oil fire.
• If the fire does not go out or you do not feel comfortable putting the lid on the pan, evacuate everyone in your home and call 911.

If you do have a fire, don’t hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-652-3997. We are here 24/7, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened.”

Candle safety tips

6/1/2021 (Permalink)

Safe Candle Usage!

Candles can be beautiful and smell amazing, but they can also be dangerous. Candles account for more than 8,700 of all residential fires in the United States. According to the U.S Consumer Product Safety Commission, 85% of those fires could have been avoided had these three safety rules been followed:

• Never leave a burning candle unattended
• Never burn a candle that is close enough to catch something else on fire
• Keep candles out of reach of children and pets

If you do experience fire or smoke damage from a candle, do not hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-652-3997. We are available 24 hours a day, 7 days a week, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened.”

Fire up the GRILL---Not the deck!

6/1/2021 (Permalink)

SERVPRO of Milwaukie/ Happy Valley

• Don’t barbecue next to, or under, structures or other combustible surfaces. 
• Don’t leave your barbecue unattended, especially when children are present.
• Keep a bucket of water, water hose, or fire extinguisher nearby to extinguish a fire if needed. 
• Use charcoal lighter fluid sparingly and with extreme caution. Never squirt “just a little more” once the fire is lit (even if it’s just smoking) - fire can shoot back up the fluid stream and explode. 
• Used briquettes/ashes can stay hot for several days - dispose of them in a metal container and store the container away from combustibles such as decks, furniture, or structures. 
• When you change propane tanks/bottles, check the fittings to ensure proper seal and fit before using.
• HAVE FUN AND BE SAFE!

Mold happens fast...Call SERVPRO quick!

5/25/2021 (Permalink)

Got Mold! Call SERVPRO of Milwaukie/ Happy Valley 503-652-3997

Is there ever a good time to have mold? Has mold ever been so bold that it just shows up unannounced and unexpected? Bottom line, there is never a good time for mold and frankly no one wants it in their home. If mold strikes, you want to act fast but who do you call? Call SERVPRO of Milwaukie/Happy Valley and we will help you get back your life and evict your unwanted guest named mold. Our technicians are IICRC certified to handle the removal of the mold from your home. SERVPRO of Milwaukie/Happy Valley is thorough from inspection to remediation and will help you with the entire process. Don't let mold ruin your day, SERVPRO of Milwaukie/Valley is here to save the day!

Memorial Day

5/24/2021 (Permalink)

           Memorial Day!

This United States federal holiday is observed on the last Monday of May to honor the men and women who have died while serving in the military. In 2021, Memorial Day will be observed on Monday, May 31.

There are many ways to observe the National Moment of Remembrance, both formally and informally. The moment of silence can be observed more formally at places such as a veterans cemetery, park, picnic ground and can include playing ‘Taps’, the military bugle call that reflects on the glory of those who have shed blood for us. A bell can also be rung at the beginning and end of the one minute of remembrance. Please try to remember to explain the meaning of this holiday to the youth in your family.

      Have a Safe and Wonderful holiday!

Smoke Detector Maintenance

5/24/2021 (Permalink)

How to change a battery in a smoke detector.

   Properly Maintain Smoke Alarms

• Test units monthly.
• Install new batteries immediately when the low-battery warning alarm sounds or at least once a year, make it on a day you will remember, for example a birthday holiday.
• Clean smoke alarms regularly by vacuuming them with a brush attachment.
• Replace smoke alarms every 10 years to achieve optimum performance.

Water Mitigation-SERVPRO of Milwaukie/Happy Valley is here to help!

5/24/2021 (Permalink)

SERVPRO of Milwaukie/Happy Valley 503-652-3997

When SERVPRO of Milwaukie/Happy Valley responds to a water loss, there are three main components to the drying process:

inspection, emergency services, and monitoring.

Inspection

SERVPRO of Milwaukie/Happy Valley will inspect the area to the extent of the damage and to evaluate how far the water has migrated. SERVPRO of Milwaukie/Happy Valley will walk you through the process and a plan will of action will be established.

Emergency Services

The goal of our emergency services is to prevent further damage to your property and contents, remove unrestorable materials, and create conditions for drying the structure and contents effectively. This typically involves placing air movers and dehumidifiers.

Monitoring

To help ensure that the structure is drying to industry standards, SERVPRO of Milwaukie/Happy Valley will monitor the drying process daily. Monitoring occurs until the impacted structure and contents have dried.

If you do experience water damage, do not hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-652-3997. We are available 24/7, 365 days a year to help you when disaster strikes.

We will make it “Like it never even happened.”

SERVPRO Brand Products

4/21/2020 (Permalink)

SERVPRO, we have our own chemist!

We want to leave your home and contents in the best shape possible and our cleaning products are a huge part of that process!  SERVPRO of Milwaukie/Happy Valley utilizes a variety of professional cleaning products.  These are products that are not available in store, instead that are products with specific formulas made exclusively for our franchises.

A majority of our products are used to clean home surfaces, contents, decontaminate, and deodorize. A variety of cleaning products are used on water, fire, mold, and biohazard related jobs. All of our employees go through training to learn how to use these products safely and our technicians carry a Safety Data Sheet for each product. Please feel free to ask about the products we use!

Do not hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-652-3997 for your cleaning restoration needs. We are available 24/7, 365 days a year to help you when disaster strikes. We will make it "Like it never even happened."

Small leak? Get help! SERVPRO of Milwaukie Happy Valley

4/20/2020 (Permalink)

Not all water damages are big and chaotic, some are small and harmless. Here we have an air vent that has a small amount of water leaking out of it. Around the vent, the water has made the drywall wet; as long as there is no insulation it can be dried in place, making the process short and sweet. Even though this is a pretty small damage we know it can be a big deal to homeowners and/or tenants and we would treat it as so. Our staff are trained in handling the situation calmly keeping you updated the whole way through to help put your mind at ease. Water damage can happen to anyone so don't feel singled out! Call SERVPRO of Milwaukie Happy Valley today for your water damage needs.

Smoke Detector Safety

4/20/2020 (Permalink)

It might not seem like a big thing until it's too late. In this case the fire had started in the garage but was not heard until the fire had already spread. When working in the home we noticed smoke detectors had been displaced from their original locations. We gladly provided smoke detectors for the home but had they been in place they may have prevented more damage. Fire Damage was not the only predator at this fire though with Water Mitigation being a huge part of the work. Julie who works with us was in charge of all the inventory for this home. Almost all of the items in the garage had to be salvaged. We love turning back the clock and making it "Like it never even happened," but there are some things that can't be replaced like family photos. We would like to see all homes at all times outfitted with smoke detectors and some day hopefully we will.

Damage office building

4/20/2020 (Permalink)

Hallways and offices vandalized in Clackamas County

Commercial property in Happy Valley was vandalized. As you can see from the picture this building was absolutely annihilated. File cabinets were shoved over, papers everywhere. There were feces and drug paraphernalia all over the place. Walls were vandalized and spray painted and written on. 

SERVPRO of Milwaukie Happy Valley was called to assess the building for damages and organize the clean up efforts. 

The clean up began quickly after the assessment and estimate for services and within 7 days this project was completed. "Like it never even happened."

Property owner said "Even though this was traumatic, SERVPRO of Milwaukie Happy Valley took the stress off of me and helped me through the process. I will never call another company if I have a need like this again".  

Crazy Weather

4/20/2020 (Permalink)

We know Oregon has some pretty crazy weather and you can never TRULY be prepared for it. What will you do when the winds get so crazy it knocks out your windows, leaving glass and other particles on your business or home floor? Call SERVPRO of Milwaukie/Happy Valley! Even if its at 3am on a Saturday or 5pm on a Monday, our crew is properly trained to handle an event like this promptly and with professionalism. We know you have a busy schedule, even though a board up is a temporary fix it will at least help you keep your business or home up and running until final repairs are done! Give us a call at 503-652-3997, we are ALWAYS here to help!

Tips for Power outage during a storm

4/20/2020 (Permalink)

Being prepared for a storm is one of the smartest things you can do for yourself and family. Portland General Electric has put together three easy steps to prepare you for a storm, whether is be due to wind, rain, ice, or snow!

1. Create an outage kit. You should gather things that your family needs to stay safe and comfortable if the power goes out, such as:
   1. Flashlights and batteries
   2. Car chargers for phones and computers
   3. Battery powered clock and radio
   4. Emergency phone numbers, including your power company
   5. First aid kit
   6. Can opener
   7. Bottled water
   8. Food that you can eat without needing to heat up or accessing the fridge
   9. Comfort items, such as game, blankets, and toys
   10. Extra blankets
2. Create a storm checklist of all the things that you need to take care of before the emergency of a storm related power outage brings
3. Review the storm safety tips/plan with your family

Hopefully these tips will help you and your family stay safe during a storm related power outage!

Water damage can happen to anyone!

4/20/2020 (Permalink)

Extraction of water at a local business in Clackamas

Water damage can happen to anyone at anytime and you never are truly prepared, regardless of business or home. Water can damage your personal items or business items which can cost tons of money. Here at SERVPRO Milwaukie Happy Valley, we have the machines and products to properly clean your belongings, restoring them to preloss condition. If belongings are not able to be restored we will let you know to talk to your insurance adjuster for reimbursement. If you are not going through an insurance company, it may be harder to find coverage for reimbursement of belongings and chances are you will have to pay out of pocket. On the bright side, we always do the most cost effective way to save you money. Nothing is done without your approval.

Your Sprinkler

4/16/2020 (Permalink)

Although sprinkler systems can be intended to provide a great service they can unfortunately be accidentally tripped.

In this case a group of young children were rough housing in the apartment alone when one of them hit the sprinkler system on the ceiling. To their surprise a hurricane ensued and drenched the entire apartment.

Remember to NEVER hang anything on your sprinkler system no matter how cute and they can be set off with an aggressive bump. No rough housing indoors unless you bring your swim suit.

Water damage and Flooding can be a disastrous  time consuming and life changing event, but here at SERVPRO our goal is to make it "Like it never even happened."

SERVPRO of Milwaukie/Happy Valley is here for you 24/7 365 days a year. 

Speaking the Language of Water Damage

4/16/2020 (Permalink)

Categories of water to look out for:

Category 1 – Water originates from a sanitary source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. (Clear water)

Category 2 – Water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. (Grey water)

Category 3 – Water is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents. (Black water)

It is important to know what water category the water in your home is when the damage occurs to avoid any contact that could pose a harmful effect on your health.We treat your home like its our own. Call SERVPRO of Milwaukie/ Happy Valley at 503-652-3997 we can make it "Like it never even happened."

Are you prepared?

4/16/2020 (Permalink)

Are you prepared for a power outage or storm event? SERVPRO of Milwaukie/Happy Valley has compiled a list of items that may be useful to you if you find yourself without power for a couple of days.

• A camping stove and propane

If you do not have a gas stove, then you should have easy access to a camping stove and propane. This will allow you to cook meals during a power outage. Please make sure that you use the camping stove outside only, no matter how cold it is!

• Candles and matches

Candles provide a cheap way to light up your house once the sun goes down. Having a good supply of candles and matches allows for you to have light to help keep some sort of normalcy during a power outage. Remember to never leave candle unattended

• Food

This may seem like an easy one, but it’s often forgotten about. You should have foods that you can cook on the camp stove or right out of the box: and they should be foods that you enjoy! Lots of snacks can help makes things seem more ‘normal’ during a power outage as well.

• Baby wipes

With no electricity, you most likely won’t have any hot water. Baby wipes can help keep you clean in-between showers.

• Full tank of gas and a car charger

Having a full tank of gas will allow you to run your car while you are inside of it to help warm you up. This also provides opportunity to charge your cell phone! But please, do not run your car within your garage.

Have you had a water damage?

4/16/2020 (Permalink)

Have you had a water damage and unsure of what to do? Call SERVPRO Milwaukie Happy Valley and we can walk you through it! Do you need help speaking the insurance language? Call SERVPRO of Milwaukie Happy Valley and we can walk you through it! See a pattern here? SERVPRO of Milwaukie Happy Valley can help you if you have had damage to your home or personal property. Give us a call and let us work out the details for you and with you. Our people are experienced and available 24/7 365 days a year, you will talk with a live person and get help immediately. We work with all insurance companies and are always here to help. Give us a call so we can help.

Commercial Cleaning keeping employees safe!

4/16/2020 (Permalink)

Do you need your business cleaned due to the Covid 19 Pandemic? You are not alone. Alot of business out there, big and small are having there offices, restaurants and workspaces cleaned on routine basis to help battle the Covid 19 outbreak. Please click on the link below to see CDC recommendations.

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

SERVPRO of Milwaukie Happy Valley is here to help you get back to business and keep your employees safe. Call now to speak to a professional. All calls are kept confidential as SERVPRO of Milwaukie Happy Valley understands the need to be discreet.

Having a water damage during Covid 19

4/16/2020 (Permalink)

Having a water damage during Covid 19 can be a scary thing. Everyone is worried about who is coming into their home. SERVPRO of Milwaukie Happy Valley is here to help. Here are the steps and precautions that we are taking when you call us with damage to your home. 

 All technicians have been trained with a weekly meeting on safety. We will wear protective gear the entire time we are in your home to keep you safe as well as us and our families when we go home. You will see technicians with Tyvek suits, gloves and mask on, before we enter you homes. Our offices and warehouses are being cleaned daily as safety is our upmost priority. Call SERVPRO of Milwaukie Happy Valley today!

What to do if you have storm damage

4/16/2020 (Permalink)

We know Oregon has some pretty crazy weather and you can never TRULY be prepared for it. What will you do when the winds get so crazy it knocks out your windows, leaving glass and other particles on your business or home floor? Call SERVPRO of Milwaukie/Happy Valley! Even if it's at 3 am on a Saturday or 5 pm on a Monday, our crew is properly trained to handle an event like this promptly and with professionalism. We know you have a busy schedule, even though a board up is a temporary fix it will at least help you keep your business or home up and running until final repairs are done! Give us a call at 503-652-3997, we are ALWAYS here to help!

When a storm hits!

4/16/2020 (Permalink)

Water damage can happen to anyone at anytime and you never are truly prepared, regardless of business or home. Water can damage your personal items or business items which can cost tons of money. Here at SERVPRO Milwaukie Happy Valley, we have the machines and products to properly clean your belongings, restoring them to preloss condition. If belongings are not able to be restored we will let you know to talk to your insurance adjuster for reimbursement. If you are not going through an insurance company, it may be harder to find coverage for reimbursement of belongings and chances are you will have to pay out of pocket. On the bright side, we always do the most cost effective way to save you money. Nothing is done without your approval.

Commercial Mold

4/16/2020 (Permalink)

Molds are usually not a problem indoors, unless mold spores land on a wet or damp spot and begin growing.

Molds are part of the natural environment.  Outdoors, molds play a part in nature by breaking down dead organic matter such as fallen leaves and dead trees, but indoors, mold growth should be avoided.  Molds reproduce by means of tiny spores; the spores are invisible to the naked eye and float through outdoor and indoor air.  Mold may begin growing indoors when mold spores land on surfaces that are wet.  There are many types of mold, and none of them will grow without water or moisture. It is impossible to get rid of all mold and mold spores indoors; some mold spores will be found floating through the air and in house dust.  The mold spores will not grow if moisture is not present.  Indoor mold growth can and should be prevented or controlled by controlling moisture indoors.  If there is mold growth in your business, you must clean up the mold and fix the water problem.  Call SERVPRO of Milwaukie Happy Valley, help us help you!

Seeking help for your business

4/16/2020 (Permalink)

When seeking professional fire damage restoration services, clients can begin by looking at their insurance covers. They should confirm whether the plan covers restoration activities, a scenario that could relieve them financially. In most instances, their insurance providers will ask them to fill a form. These companies will usually determine the financial repercussions of the fire incident. The restoration specialists would also have to complete certain forms. The process of restoring the structure after a fire
Smoke damage and fire restoration companies usually specialize in several types of restoration activities. An example is the desiccant dry air restoration, which eliminates excess moisture. This allows important documents like books, licenses and certificates to dry up quickly and efficiently. The other form of restoration is vacuum freeze restoration that restores photographs and books to their former selves. 
Amazingly, it does this without warping them excessively.

Commercial Damage

4/16/2020 (Permalink)

In the moment of a disaster it can seem like no one is there to help. Within a short while once damage is assessed we will have crews on site ready for any situation at any time. Our staff is well trained with IICRC, Mold, Bio, Fire, or any other immediate disaster needs. Working with this crew has been a wonderful experience and it honestly feels great to have the opportunity to help others. I personally cant think of any other field of work or company that I would enjoy working for this much. When you are there to help it gives you a deep gratitude and satisfaction knowing you can spend your days helping others in difficult situations. Just know that if you have a disaster we are always here to help and we as a team will make it "Like it never happened." Fire, Water, Mold, or even a tree falling on your home.

Storm Damage in Clackamas County

4/16/2020 (Permalink)

With crazy winds and sometimes harsh snowy winters the weather here in Clackamas, OR is unpredictable. Has a tree gone through the roof and caused structural damage? Don't let it get you down! Here at SERVPRO Milwaukie/Happy Valley we are ALWAYS here to help! We have an AMAZING clean-up crew and certified technicians that are ready to go 24/7 to clean up and restore your home as quickly as possible. We specialize in board ups to ensure no secondary damage occurs while making sure your safety and concerns are met.We pride ourselves in our customer service and make sure that you are kept in the loop with all work done on your home. No damage is too big for our team!

Keeping the kiddos busy!

4/15/2020 (Permalink)

Parents have turned into teachers!

If you have children then you know we have all turned into teachers and our dining rooms have turned into classrooms! Here are some tips and ideas that can be used to keep the kiddos busy, keep your sanity and still have a little learning involved. 

 1. Let them be involved in cooking a meal. Assign your child a specific day for dinner, let them pick out what's for dinner (within reason of course) and let take ownership for the meal they created. 

 2. If you have a home office and are utilizing it, create a mini version for your little one. Kids copy everything and they get a kick out of being just like you!

 3. Most importantly, take time for yourself, if that means hiding in the bathroom just to get a break..so be it! SERVPRO of Milwaukie Happy Valley is here for you!

Fire In Wilsonville

4/15/2020 (Permalink)

Photo taken day of the fire in Wilsonville

SERVPRO of Milwaukie/Happy Valley is eager and proud to stand by our community and join together when help is needed.

A community in Wilsonville was devastated by a massive fire that impacted a dozen residents. SERVPRO of Milwaukie/Happy Valley was quick to respond and set up stations to help residents with bottled water, snacks and a shoulder to lean on. 

SERVPRO of Milwaukie/Happy Valley was able to help set up insurance claims and help many residents navigate through all the paperwork and even went in search of precious and sentimental items.

When anyone asks "Why SERVPRO"? It is reasons like this, that we can tell you. You will have an advocate, someone on that cares about your home just as much as you do.  

Why we chose SERVPRO of Milwaukie Happy Valley

4/15/2020 (Permalink)

SERVPRO of Milwaukie Happy Valley

Employees at SERVPRO Milwaukie/Happy Valley have been asked several times over the years Why SERVPRO? We can only take it to mean why do we work for SERVPRO? So, we would like to take the time to break it down for folks. 

SERVPRO of Milwaukie/Happy Valley has some of the most compassionate people in its establishment. Over the years the kindness, honesty and integrity that has been shown for customers and employees is second to none. One of the best things about working for SERVPRO of Milwaukie/Happy Valley is the ability to give back to our community and our neighbors in life changing ways. We are proud to be your neighbor and honored to help you through some of the most difficult times in your life. 

We are Cleaning Experts!

4/15/2020 (Permalink)

SERVPRO of Milwaukie Happy Valley, we are always here to help!

SERVPRO is Here to Help during this time of need!

During this unprecedented time caused by the global pandemic of Coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the Coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Milwaukie/Happy Valley 503-652-3997

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

So you have had a fire....now what?

3/4/2020 (Permalink)

When fire strikes, SERVPRO of Milwaukie/Happy Valley Strikes back!

So, you have had a fire in your home...now what? You have a lot of decisions to be made and it seems like everyone wants an answer right now! How do you make the right decision on who to hire? Who to help you with the biggest investment of your life? All your families memories?

SERVPRO of Milwaukie/Happy Valley is always here to help. All of our crews are IICRC certified. They are specially trained to help you through this difficult process, from assessing the damage to bringing your home and your personal property back to preloss condition. We hire the best of the best and our top priority is our customer. Our goal is to make the process as smooth as possible and to be your advocate with your insurance company if need be. 

When mold is bold!

3/4/2020 (Permalink)

When Mold Is Bold in Milwaukie

Is there ever a good time to have mold? Has mold ever been so bold that it just shows up unannounced and unexpected? Bottom line, there is never a good time for mold and frankly no one wants it in there home. If mold strikes you, you want to act fast but who do you call? Call SERVPRO of Milwaukie/Happy Valley and we will help you get back your life and evict your unwanted guest named mold. Our technicians are IICRC certified to handle the removal of the mold from your home. SERVPRO of Milwaukie/Happy Valley is thorough from inspection to remediation and will help you with the entire process. Don't let mold ruin your day, SERVPRO of Milwaukie/Valley is here to save the day!

How to spot water damage

3/2/2020 (Permalink)

Water damaged drywall in Clackamas

Here are some early warning indicators to be aware of:

1.Your flooring may change. Tile may loosen without explanation or even any noticeable wetness. Vinyl can peel and laminate flooring may warp or looked buckled.

• You may see evidence on walls. saturated drywall is obvious. Some not so obvious signs can include paint that is peeling or bubbling, or drywall that is cracking due to small amounts of water on the inside of the wall that can cause the material to swell and retract without looking wet.
• Discolorations or spots is an obvious sign that water has intruded.
• Odors, specifically a musty smell, this is a sign that microbial growth may have occurred.
• You may hear water running. at night when the house is quiet, can you hear the subtle hiss of water running in the plumbing system or sounds of dripping inside walls, try to document where you hear the sounds so that it can be further investigated.
• Have no fear, you can call SERVPRO of Milwaukie Happy Valley 24/7 365 days a year and you will reach a live person who cares about your home just as much as you do. Even if you aren’t sure where it is coming from or what is going on, call on the professionals hear at SERVPRO Milwaukie Happy Valley.

Common Causes of Residential Fires in Milwaukie, Oregon

1/19/2020 (Permalink)

According to the National Fire Protection Association (NFPA), there are 5 main causes of home fires: cooking, heating, electrical, smoking, and candles. Below are safety tips for keeping your home safe from a fire:

• Cooking
• Always stay in the kitchen when cooking something on the stovetop
• Heat oils slowly to temperate 
• Add food slowly to the pan to avoid splashing 
• Always cook with a lid next to your pan to suffocate a fire if the need ever arises
• Heating
• Keep anything that can burn at least three feet away from any heating equipment
• Never use your oven to heat your home
• Have heating equipment and chimneys cleaned and inspected every year by a qualified professional 
• Electrical
• Have all electrical work done by a qualified professional 
• Only have one heat-producing appliance plugged into an outlet at a time 
• Check electrical cords to make sure they are not running across doorways or under carpets. Extension cords are intended for temporary use. Have a qualified electrician add more receptacle outlets so you don’t have to use extension cords. 
• Smoking
• If you smoke, smoke outside. Most deaths result from fires that started in living rooms, family rooms and dens or in bedrooms
• Keep cigarettes, lighters, matches, and other smoking materials up high out of the reach of children, in a locked cabinet. 
• Use a deep, sturdy ashtray. Place it away from anything that can burn
• Candles 
• Blow out all candles when you leave the room or go to bed. Avoid the use of candles in the bedroom and other areas where people may fall asleep.
• Keep candles at least 1 foot (30 centimeters) away from anything that can burn.
• Have flashlights and battery-powered lighting ready to use during a power outage. Never use candles

If a fire does occur in your home, call SERVPRO of Milwaukie Happy Valley to take care of the cleanup. We are available 24/7, 365 days a year to make it “Like it never even happened.” 

Fire Restoration Process in Happy Valley, Oregon

1/19/2020 (Permalink)

After the fire has been put out and the fire department has left, do you know what your next steps should be towards getting your life back to normal?

Your first call should be to your insurance company to start the claim process, your next step should be to call SERVPRO of Milwaukie Happy Valley. While each fire is unique, they all typically follow the same process: 

Step 1: Emergency Contact

The restoration process begins when you call SERVPRO of Milwaukie Happy Valley which is staffed to answer phones 24 hours a day. The office staff will ask a series of questions regarding the fire damage event that will help us dispatch our Fire Crew with the appropriate equipment and resources at the time that is more convenient for you

Step 2: Inspection and Fire Damage Assessment

Our Fire Crew will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the SERVPRO of Milwaukie Happy Valley can board up missing windows and walls 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces and Contents

SERVPRO of Milwaukie Happy Valley uses specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

SERVPRO of Milwaukie Happy Valley will clean all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We are also trained to remove odors using industrial air scrubbers and fogging equipment.

Odor Elimination in Clackamas, Oregon

1/16/2020 (Permalink)

Following a fire at your Clackamas, Oregon there may be an odor that lingers. SERVPRO of Milwaukie Happy Valley does more than mask the odors that linger, we remove them. We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

Eliminating odors can be a tricky thing, that is why you need to call the service professionals at SERVPRO of Milwaukie Happy Valley. Your locally owned and operated restoration company is available 24/7 365 days a year to help you make it “Like it never even happened.” Call us today at 503-652-3997

Content Cleaning in Clackamas, Oregon

1/15/2020 (Permalink)

SERVPRO of Milwaukie/Happy Valley office focuses on restoring your contents rather than you needing to get them replaced following a fire. Our highly trained contents crew will come into your house, take detailed inventory, photos, and safely prepare your contents to move to our local warehouse. From there, our highly trained cleaning crew carefully cleans your contents using one of the following methods described: 

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand wet cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned.
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Upon the cleaning of your contents, they are carefully wrapped in clean materials and stored until you are ready for your contents to be returned. Whether that be in two weeks or a year away. If you find yourself in a place where your comments are needing cleaned following smoke or fire damage, call SERVPRO of Milwaukie Happy Valley at 503-652-3997 to make it “Like it never even happened.” 

Importance of Content Coverage in Happy Valley, Oregon

1/14/2020 (Permalink)

I am sure that you have thought about a fire escape plan as well as checking on your smoke detectors. But have you ever thought about what happens to all the stuff in your home in the case of a fire?  Renters, homeowners, and condo insurance policies have contents coverage that helps get your contents cleaned or replaced following a fire.

Contents coverage can vary depending on the policy. It is important to make sure you have enough content coverage for the worst-case scenario. The best way to come up with this number is to spend a weekend and inventory your house, especially the more expensive items. Not only will this help you with deciding how much content coverage you will need, but it also will be beneficial if you do ever experience a fire. By having your own inventory of items, you can work with SERVPRO of Milwaukie/Happy Valley and your insurance company easier to make sure that all of your contents are either being cleaned or replaced. 

Following a fire, call SERVPRO of Milwaukie Happy Valley to help you make your contents “Like it never even happened.”

Space Heater Safety in Clackamas, Oregon

1/8/2020 (Permalink)

In Clackamas, Oregon we know how cold it can get here at the drop of the hat. Due to this, 

many people rely on space heaters to help heat their spaces or even as a supplemental heating source. While space heaters can be a great source of heat and to bring comfort, they are also a major fire hazard and should be used carefully. These following tips from the Electrical Safety Foundation International (ESFI) can help reduce the change of a space heater related fire:

• Never leave a space heater unattended and always turn it off when leaving the room
• Do not leave a space heater in a room where there are children or pets walking around
• Space heaters are meant to help heat you up and should not be used to warm up clothing or bedding
• Turn off your space heater prior to going to bed
• Keep space heaters at least 3 feet away from anything that can burn
• Keep space heaters flat and on the floor. Do not use them on top of tables or counters
• Ensure that you have the proper smoke detectors in your space and that they are working.

If you do happen to experience a space heater fire, immediately vacate your residence and call 911. After you have had a chance to catch your breath, call SERVPRO of Milwaukie Happy Valley at 503-652-3997 to help you get your life back to “Like it never even happened.” 

Commercial Power Outage Preparation

4/11/2019 (Permalink)

A power outage to your commercial space can cause major disruptions to your business, whether it be a local outage or storm related. That is why it is important to have a plan that cuts down on the disruptions.  Luckily, our local electric company, Portland General Electric has a few tips that can help!

• Have a plan in place that all employees are aware of and go over it often
• Plan a manual backup for work done on computers or cash registers
• Ensure any electronic door locks can be bypassed manually
• Have an outage kit for your office including the following items:
  • Flashlights and battery powered or hand-crank radio
  • Extra batteries
  • Car chargers for cellphones, tablets, and/or computers
  • Battery powered clocks
  • Emergency phone numbers

Generator Safety Tips

4/10/2019 (Permalink)

According to Portland General Electric, a portable generator is the most common choice for homes. A portable generator can be useful when it comes to storm related power outages. Here are some generator safety tips from Portland General Electric that will help keep you and your family safe!

• Always operate your portable generator outside.
• Use only an outdoor-rated, ground extension cord to avoid getting shocked.
• Don’t try to power your house by using a doctored extension cord. It can cause damage to the wiring in your home and cause a fire.
• If using a gas-powered generator, use extreme cause as they can get very hot.
• Always keep children and pets away from generators.
• Turn of all equipment powered by the generator being shutting the generator down.
• Don’t overload your generator by following the wattage guidelines.

Storm Related Power Outage Tips

4/5/2019 (Permalink)

Being prepared for a storm is one of the smartest things you can do for yourself and family. Portland General Electric has put together three easy steps to prepare you for a storm, whether is be due to wind, rain, ice, or snow!

1. Create an outage kit. You should gather things that your family needs to stay safe and comfortable if the power goes out, such as:
   1. Flashlights and batteries
   2. Car chargers for phones and computers
   3. Battery powered clock and radio
   4. Emergency phone numbers, including your power company
   5. First aid kit
   6. Can opener
   7. Bottled water
   8. Food that you can eat without needing to heat up or accessing the fridge
   9. Comfort items, such as game, blankets, and toys
   10. Extra blankets
2. Create a storm checklist of all the things that you need to take care of before the emergency of a storm related power outage brings
3. Review the storm safety tips/plan with your family

Hopefully these tips will help you and your family stay safe during a storm related power outage!

Mold Facts

3/25/2019 (Permalink)

Microscopic mold spores exist almost everywhere making it impossible to remove all mold you’re your home or business. Consider the following mold facts and give SERVPRO of Milwaukie/Happy Valley a call to handle your mold remediation!

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. 

SERVPRO of Milwaukie/Happy Valley Wildfire Prevention Tips

3/22/2019 (Permalink)

I know that it is still the rainy season is still here in the Clackamas, Oregon area, but it is never too early to focus on how to prevent wildfires. SERVPRO of Milwaukie/Happy Valley wants to provide you with a few tips on how you can help prevent wildfires.

• Never leave a fire unattended. To extinguish a fire, douse it with water and stir the ashes until it is cold.
• Do not discard cigarettes, matches, and smoking material from moving vehicles or on the ground. They need to be 100% extinguished before being thrown out.
• Follow your city/county ordinance regarding burning in your yard. If burning is allowed, never leave it unattended. Keep a shovel and water nearby just in case.
• Do not set fire works off near anything that is flammable.

SERVPRO of Milwaukie/Happy Valley Commercial Services

3/21/2019 (Permalink)

When you have a fire, water damage, mold, or just need a general clean at your business, you will need to have work done quickly while minimizing interruptions to your daily operation. That is why you should call SERVPRO of Milwaukie/Happy Valley. With our training and expertise, we can tackle all commercial spaces, including office buildings of all sizes, apartment complexes, restaurants, hotel and motels, retail stores, big box stores, schools and colleges, high-rise buildings, manufacturing and industrial spaces, daycare's, government buildings, and so much more!

If you have a fire, water damage, mold, or need a general cleaning don’t hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-52-3997. We are available 24 hours a day, 7 days a week, 365 days a year to help you with your commercial space. We will make it “Like it never even happened.”

Commercial Water Loss Cause and How to Prevent It From Happening to You.

3/20/2019 (Permalink)

Within the last five months, SERVPRO of Milwaukie/Happy Valley has responded to the same commercial property on three separate occasions. All three losses were identical involving the flushing of items down the toilet that should not be flushed. Because of these losses, I feel it is important to note what items that you should not flush down a toilet.

• Feminine products
• Food
• Baby wipes
• Adult and baby diapers
• Paper towels
• Cotton balls
• Dental floss

The above items can cause toilet pipes to get clogged resulting in toilet overflows. It is best to dispose of those items in your nearest trashcan. If you do happen to have a toilet overflow, don’t hesitate to call SERVPRO of Milwaukie/Happy Valley. We are available to handle even your worst toilet overflows 24 hours a day, 7 days a week, 365 days at year. Call us today at 503-652-3997. We will make it “Like it never even happened.”

SERVPRO of Milwaukie/Happy Valley Post Construction Cleaning

3/20/2019 (Permalink)

It’s well known that construction teams can leave behind a big mess of dust and debris after they complete a project. That is why SERVPRO of Milwaukie/Happy Valley takes pride in doing post-construction clean up. We come in with our industry professionals, using our own supplies and specialty cleaning products, to get the job done right.  Allowing SERVPRO of Milwaukie/Happy Valley to handle the post-construction cleaning allows you to focus on your business rather than having to focus on the mess left behind.

If you are expecting a business remodel, give SERVPRO of Milwaukie/Happy Valley a call at 503-652-3997. We will gladly come out and inspect your area, give you an estimate, and begin the work. After we leave, it’ll be “Like it never even happened.”

How to Walk on Ice

3/19/2019 (Permalink)

With the crazy weather we have had lately in the Clackamas, Oregon area, SERVPRO of Milwaukie/Happy Valley wants to leave you some tips on how to walk and travel on snow and ice safely.

• Plan Ahead
  • Leave yourself some time to move slowly and safely when walking on ice and snow. Check the roads before driving to your destination to ensure that you can make it there without being a hazard to yourself and others
• Wear Shoes that Provide Traction
  • Choose shoes that will be safe for walking in snow and ice. Footwear that is made from rubber has better traction than plastic or leather soles. Never wear heals when walking on ice or snow.
• Use Special Care when Entering/Exiting Vehicles and Buildings
  • Going from indoors to outdoors during snow or ice can create fall hazards, that is why you should move slowly and use a handrail when possible. Don't walk with your hands in your pockets. 
• Walking Safety
  • You should bend over slightly to keep your center of gravity over your feet and take short steps for stability.

Water Damage Timeline

3/18/2019 (Permalink)

Do you know the timeline for water damage looks like?

Within Minutes:

• Water quickly spreads throughout your property and can saturate everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods start to spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Dishwasher Water Damage

3/17/2019 (Permalink)

We receive a lot of calls about water damage in kitchens. Upon arrival to the job, our technicians often find that the cause of the water loss is due to the dishwasher. There are three main causes of a dishwasher leak:

Supply Line

The water supply line that comes standard to most dishwasher is a copper tube. Copper tends to decay over time which leads to leaks or a total detachment. It is important to check your supply line twice a year to make sure that it is in good shape. It is also recommended that you replace the copper supply line with a stainless-steel tube for more durability.

Water Inlet Valve

There is a valve under your dishwasher that can slowly leak over time. Taking off the bottom, front plate of your dishwasher and checking for leaks twice a year is a great way to monitor if a leak is occurring.

Gasket Leaks

A gasket acts as a seal.  If you have water pooling in front of your dishwasher after using it, this may be a sign of a weak door gasket.

If you notice any sort of dishwasher leak, call SERVPRO of Milwaukie/Happy Valley immediately at 503-652-3997. We will answer the phone 24/7, 365 days a year to lead your water damage restoration and make it “Like it never even happened.”

Kitchen Water Damage

3/16/2019 (Permalink)

Water damage in the kitchen it a common occurrence due to the fact that there are several water lines. Here are the three most common causes of kitchen water losses:

• Ice Maker
• Dishwasher
• Under the Sink

A water loss occurring in the kitchen often does not stay contained to the kitchen. It can spread to adjacent rooms, downstairs, or into your crawlspace. That is why is important to know where you have water lines at in your kitchen and to check on them periodically.

At the first sign of water damage, do not hesitate to call SERVPRO of Milwaukie/Happy Valley. We are available for your cleanup and restoration needs, 24 hours a day, 7 days a week, 365 days a year. We will make it “Like it never even happened.”

Apartment Fire Safety Tips

3/15/2019 (Permalink)

If you live in an apartment or condo, it is important for you to know how to get out as quickly as possible in the event of fire. These tips from the U.S Fire Administration can help keep you safe

• Don’t prop open an exit or stairway door. They are specifically designed to help slow down the spread of smoke and fire.
• If a door feels warms to the touch, do not open it.
• Wait at a window and signal for help if you are unable to leave the room
• Never use an elevator in the event of a fire
• Know ahead of time where the emergency exits for your building are.
• Learn your buildings evacuation plan and practice it often, especially if you have little kids.

SERVPRO of Milwaukie/Happy Valley

3/14/2019 (Permalink)

SERVPRO of Milwaukie/Happy Valley is just one of more than 1,700 other SERVPRO franchises. This works to your advantage if you experience a large loss due to a storm.  SERVPRO has Disaster Recovery Teams strategically placed throughout the country on standby in the case that a storm hits our area. In the Pacific Northwest that include wild fires, snow and ice storms, and flooding.  Our Disaster Recovery Team, just like SERVPRO of Milwaukie/Happy Valley, is available 24 hours a day, 7 days a week, 365 days a year.

If you have residential or commercial water, fire, or mold damage due to storm related events, please don’t hesitate to call SERVPRO of Milwaukie/Happy Valley.  There is no storm related disaster that is too big for SERVPRO of Milwaukie/Happy Valley to help you with. We will make it “Like it never even happened.” 

Flood Water Prevention Tips from SERVPRO of Milwaukie/Happy Valley

3/14/2019 (Permalink)

The Pacific Northwest is no stranger to heavy rainfall.  Unfortunately, heavy rainfall can lead to an increase chance of flood water getting inside of your home resulting in water damage.  Luckily, SERVPRO of Milwaukie/Happy Valley has a few tips for you to help prevent flood water from getting inside of you house.

• Know if you are in a high-risk flood zone.
• Keep sand bags handy to help divert water away from your house.
• Confirm that your sump pump works correctly.
• Reseal your basement to keep water from seeping in
• Make sure that drains move away from your house

You’re not always going to be able to prevent flood damage to your house which is why you have your locally owned and operated SERVPRO of Milwaukie/Happy Valley. We are available for all of your water damage needs at 503-652-3997. We will make it “Like it never even happened.”

Candle Safety Tips from SERVPRO

3/13/2019 (Permalink)

Following these safety tips from the National Candle association allows you to safely burn candles in your home:

Before Lighting

• Time the wick down to ¼ inch
• Use long matches or lights when lighting the candle.
• Keep clothes and hair away from the flame
• Burn candles in a well-ventilated room, but away from drafts and vents.
• Always place candles on a heat resistant surface

While Burning

• Don’t move the candle while it is burning
• Always keep the candle in your site
• If the flame becomes to high, extinguish the flame immediately
• Never use a candle as a night light

When Extinguishing

• Use a candle snuffer to put out the flame
• Never use water on a candle
• Make sure that the candle is completely out before leaving the room
• Do not touch or move the candle until it has cooled out

Please take these safety tips seriously to protect yourself and your home. If you do experience fire or smoke damage from a candle, do not hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-652-3997. We are available 24 hours a day, 7 days a week, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened."

Candle Facts

3/12/2019 (Permalink)

Candles can be beautiful and smell amazing, but they can also be dangerous. Candles account for more than 8,700 of all residential fires in the United States. According to the U.S Consumer Product Safety Commission, 85% of those fires could have been avoided had these three safety rules been followed:

• Never leave a burning candle unattended
• Never burn a candle that is close enough to catch something else on fire
• Keep candles out of reach of children and pets

If you do experience fire or smoke damage from a candle, do not hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-652-3997. We are available 24 hours a day, 7 days a week, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened.”

Clackamas, Oregon Power Outage Supplies

3/11/2019 (Permalink)

Clackamas, Oregon and surrounding areas are expecting (AGAIN!) snow this week. Are you prepared for the power outage that may accompany it? SERVPRO of Milwaukie/Happy Valley has compiled a list of items that may be useful to you if you find yourself without power for a couple of days.

• A camping stove and propane

If you do not have a gas stove, then you should have easy access to a camping stove and propane. This will allow you to cook meals during a power outage. Please make sure that you use the camping stove outside only, no matter how cold it is!

• Candles and matches

Candles provide a cheap way to light up your house once the sun goes down. Having a good supply of candles and matches allows for you to have light to help keep some sort of normalcy during a power outage. Remember to never leave candle unattended

• Food

This may seem like an easy one, but it’s often forgotten about. You should have foods that you can cook on the camp stove or right out of the box: and they should be foods that you enjoy! Lots of snacks can help makes things seem more ‘normal’ during a power outage as well.

• Baby wipes

With no electricity, you most likely won’t have any hot water. Baby wipes can help keep you clean in-between showers.

• Full tank of gas and a car charger

Having a full tank of gas will allow you to run your car while you are inside of it to help warm you up. This also provides opportunity to charge your cell phone! But please, do not run your car within your garage.

SERVPRO of Milwaukie/Happy Valley Cares About YOU

3/5/2019 (Permalink)

SERVPRO of Milwaukie/Happy Valley takes great pride in being able to help those who are in need. When we get reviews like this one, we are reminded why we come to work every day. You, our customers, are why we show up to work every day.

“Absolutely recommend without reservation! William and Richard are an amazing team. Nothing was a problem. They are so very much solution oriented. Just wonderful young men, and they did such a professional job. Excellent work!

Since my husband and I believe this is also important, I just want to add that, when William and Richard called us to come for service work, they always arrived at the appointed time (always calling us before arrival and making certain it was okay with us to come at that time). Never were they late or a "no-show." They were exceptionally conscientious about being on time and getting the job done properly. We could not have been happier with them and SERVPRO!”

Do not hesitate to call SERVPRO of Milwaukie/ Happy Valley at 503-652-3997 for your cleanup and restoration needs. We are available 24 hours a day, 7 days a week, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened."

SERVPRO of Milwaukie/Happy Valley Cares About Relationships with Insurance Adjusters

3/5/2019 (Permalink)

An insurance adjuster is someone from your insurance company who makes all the approvals for the work that is needing done at your business or residence.  During water mitigation, fire restoration, hazmat and mold clean ups, we communicate with your adjuster daily. It’s important to not only maintain a great relationship with our customers, but also with insurance adjusters. The best results from our work come when the customer, insurance adjusters, and SERVPRO Milwaukie/Happy Valley all work together

Do not hesitate to call SERVPRO of Milwaukie / Happy Valley at 503-652-3997 for your cleanup and restoration needs. We are available 24 hours a day, 7 days a week, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened." 

SERVPRO Emergency READY Profile for Clackamas, Oregon area Businesses

3/5/2019 (Permalink)

Did you know that 50% of businesses never reopen after a fire or water damage? SERVPRO of Milwaukie/Happy Valley wants to help change that! The SERVPRO Emergency READY Profile (ERP) is a quick reference guide that keeps all your building and contact information in one safe place: your smart phone!  Whether you are away at lunch or in another state on vacation, with our app, you will be able to access the vital information that is needed in an emergency.  You’ll have the phone numbers to the electric, gas, and water company as well as the shut off locations for each, evacuation plans, priority areas, and so much more. No more needing to look for the binder that is hidden in the maintenance office. 

We love to help business in our community by offering this complimentary service that can help when disaster strikes. Call SERVPRO of Milwaukie/Happy Valley at 503-652-3997 to set up your business with an ERP.

Why Choose SERVPRO of Milwaukie/Happy Valley? We Care About Your Health!

3/1/2019 (Permalink)

Do you know what mold looks like and how it can impact you?

Mold can show up as black spots on your shower door. It can appear as white, fuzzy patches in your attic. It can present itself as an orange film in your bathroom sink drain. Having prolonged mold in your residence or commercial building can have its heath impacts, which is why you need to call in the professionals to remove the mold and prevent further growth.

Do not hesitate to call SERVPRO of Milwaukie Happy Valley at 503-652-3997 for your mold remediation needs. We are available 24 hours a day, 7 days a week, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened.”

The Benefits of Rental Insurance

3/1/2019 (Permalink)

Do you know how beneficial rental insurance is if you are renting a home or apartment? If fire damage or water damage occur in your residence your landlord’s insurance will not cover the contents that belong to you as the tenant. Having rental insurance will cover the cost of cleaning or replacing your clothing, furniture, family heirlooms, keepsakes, children’s toys, and so much more after a fire or water damage.

As your rental policy holder, you get the choice on who takes care of your contents. Your choice should be SERVPRO of Milwaukie/Happy Valley. We are available 24 hours a day, 7 days a week, 365 days a year to help you when disaster strikes. We will make your contents look “Like it never even happened.”

Ice Dams in Milwaukie, Oregon

3/1/2019 (Permalink)

With the recent winter weather that we have been experiencing in the Milwaukie and Happy Valley area, SERVPRO of Milwaukie/Happy Valley wants to warn you about ice dams. Ice dams are chunks of ice that form in the margins of your roof. As weather warms up these ice dams melt and can seep into your shingles or the siding of your house causing water damage. If you do have water damage from ice dams, you get to make the choice on the restoration company that helps you out and your first choice should be SERVPRO of Milwaukie/Happy Valley. We are available 24 hours a day, 7 days a week, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened.”

Another Happy Customer!

2/27/2019 (Permalink)

Why should you choose SERVPRO of Milwaukie/Happy Valley? Because of reviews like this! 

“This note is to express my appreciation for the professionalism of Milwaukie/Happy Valley SERVPRO. From Shannon to Billy and his crew, we were very well severed. We had pretty extensive water damage. The crew came right out and started the clean up and drying process. They were reassuring and answered out questions. I rate them A+. They are one of the best service outfits I have ever used!”

Do not hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-652-3997 for your restoration needs. We are available 24/7, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened.”

Frozen Pipe Facts

2/27/2019 (Permalink)

With low temperatures in the Milwaukie and Happy Valley area this week, your friends at SERVPRO of Milwaukie/Happy want to share these facts about frozen pipes!

• 37% of all frozen pipe failures occur in a basement.
• Frozen pipes are one of the biggest risks of property damage when the temperature drops.
• A frozen pipe that bursts can lead to more than $5,000 in water damage to your property.
• 32 degrees is the point of freezing. It is important to keep your home above this temperature.
• Pipe insulation can cost as little at 50 cents per linear foot. This can be crucial in preventing your pipes from freezing. 

If you do experience a burst pipe, do not hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-652-3997. We are available 24/7, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened.”

Preventing your Pipes from Freezing

2/27/2019 (Permalink)

If you are going to be away from your home for an extended time during the winter, use these tips from your locally owned and operated SERVPRO of Milwaukie/Happy Valley to prevent your pipes from freezing:

• Don’t lower your heat too much. A lower temperature can help keep your heating costs down, but if a cold snap stakes and pipes that normally would be safe, can freeze and burst
• The best safeguard is to drain your pipes. With no water in the pipes, there is nothing there that can freeze. You can do that by shutting off your water at your main shut off site and turning on every water fixture in your house until the water stops running. When returning home, simply turn your water back on and turn on every water fixture until water starts flowing again.

If you do experience a burst pipe while away from home, do not hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-652-3997. We are available 24/7, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened.”

SERVPRO Cleaning Products

2/26/2019 (Permalink)

SERVPRO of Milwaukie/Happy Valley 503-652-3997

We want to leave your home and contents in the best shape possible and our cleaning products are a huge part of that process!  SERVPRO of Milwaukie/Happy Valley utilizes a variety of professional cleaning products.  These are products that are not available in store, instead that are products with specific formulas made exclusively for our franchises.

A majority of our products are used to clean home surfaces, contents, decontaminate, and deodorize. A variety of cleaning products are used on water, fire, mold, and biohazard related jobs. All of our employees go through training to learn how to use these products safely and our technicians carry a Safety Data Sheet for each product. Please feel free to ask about the products we use!

Do not hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-652-3997 for your cleaning restoration needs. We are available 24/7, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened.”

Continuing Education Credits

2/19/2019 (Permalink)

SERVPRO of Milwaukie/Happy Valley offers free insurance continuing education courses for 2019! All courses meet the State of Oregon requirements for CE credits and are taught by a certified instructor. If you have attended one of our CE classes in the past, you will receive an email prior to the class to sign up. If you have never attended one of our CE classes, feel free to call our office at 503-652-3997 to get signed up. All courses are held at Denny’s Banquet Center at 15815 SE 82^nd Ave Clackamas, Oregon 97015 and begin at 9:00am.

January 8th 

• Understanding Flood Insurance-4 hours 

February 12th 

• Understanding Mold in the Restoration Industry- 2 hours 
• Mitigation Awareness and Response Seminar- 2 hours 

March 19th

• Oregon Law-3 hours 

• Ethics- 3 hours 

April 9th

• Restorative Drying for Water Damage-4 hours 
• Self-Driving Cars-2 hours 

May 14th

• Bio-Hazard Clean Up- 2 hours 
• Cleaning and Restoring Smoke Damaged Buildings- 2 hours 

June 18th 

• Understanding the Restoration Industry: Property Fire Damage Restoration-4 hours
• Deodorization of Malodors- 2 hours 

September 10th 

• Restoring Contaminated Buildings-2 hours 
• Mitigation Awareness and Response Seminar- 2 hours 

October 15th

• Bio-Hazard Cleanup-2 hours 
• Understanding Mold in the Restoration Industry- 2 hours 

November 12th

• A visit with the Insurance Dept (OR Law)-3 hours 
• Ethics-3 hours 

December 10th

• Cannabis and the Insurance Industry- 2 hours
• Cybersecurity-2 hours

Water Damage

2/18/2019 (Permalink)

SERVPRO of Milwaukie/Happy Valley at 503-652-3997

When SERVPRO of Milwaukie/Happy Valley responds to a water loss, there are three main components to the drying process: inspection, emergency services, and monitoring.

Inspection

SERVPRO of Milwaukie/Happy Valley will inspect the area to the extent of the damage and to evaluate how far the water has migrated. SERVPRO of Milwaukie/Happy Valley will walk you through the process and a plan will of action will be established.

Emergency Services

The goal of our emergency services is to prevent further damage to your property and contents, remove unrestorable materials, and create conditions for drying the structure and contents effectively. This typically involves placing air movers and dehumidifiers.

Monitoring

To help ensure that the structure is drying to industry standards, SERVPRO of Milwaukie/Happy Valley will monitor the drying process daily. Monitoring occurs until the impacted structure and contents have dried.

If you do experience water damage, do not hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-652-3997. We are available 24/7, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened.”

Fire Damage

2/18/2019 (Permalink)

SERVPRO of Milwaukie/Happy Valley at 503-652-3997

When SERVPRO of Milwaukie/Happy Valley responds to fire loss, there are three main components of fire damage restoration: inspection, emergency services, and cleaning.

Inspection

SERVPRO of Milwaukie/Happy Valley will inspect the damaged area to scope the extent of the damage and to evaluate how far soot has traveled through the building. All affected material, including structure and contents, will be inspected to determine if they are restorable and identity any visible damage. Items could be impacted from water (if a sprinkler was activated or the fire department assisted) or from soot. Based on the inspection, and emergency services plan will be established.

Emergency Service

Emergency services after a fire can include wiping down of certain items, extracting water, boarding up any openings, providing power generation, or anything else that helps stabilize the structure. After the structure has been stabilized, we are able to move on the cleaning process

Cleaning

The goal of the cleaning process by SERVPRO of Milwaukie/Happy Valley is to return items back to their preloss condition. This cleaning involves structure items, such as ceilings, walls, floors, fixtures, and cabinets, as well as personal belongings such as sofas, tables, toys, and rugs.

We know that this process can be overwhelming, but we are here to help. If you do experience fire or smoke damage, do not hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-652-3997. We are available 24/7, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened.”

Cook with Oil Safety Tips

1/31/2019 (Permalink)

66% of home cooking fires start with the ignition of food or other cooking items. SERVPRO of Milwaukie/Happy Valley wants to remind you of these safety tips when cooking with oil.

• Add your food carefully to avoid oil splattering.
• Always stay in the kitchen when frying food in oil on the stove top.
• Smoke is a sign that your oil is too hot. If this happens, turn off the burner and remove your pan from the stove top.
• Always cook with a lid beside your pan. If a fire does occur, you can slide the lid over the pan and turn off the burner. Do not remove the cover and let the pan sit for a while.
• Never use water or a fire extinguisher on an oil fire.
• If the fire does not go out or you do not feel comfortable putting the lid on the pan, evacuate everyone in your home and call 911.

If you do have a fire, don’t hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-652-3997. We are here 24/7, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened.”

Home Heating Safety Tips

1/31/2019 (Permalink)

Half of home heater fires occur during the months of December, January, and February. These safety tips from the National Fire Protection Association (NFPA) can help you stay safe and warm this winter!

• Keep anything that can burn at least three feet away from heating equipment. This include furnace, fireplace, wood stove, or portable space heaters.
• Never use an oven to heat your house.
• Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
• Turn off portable heaters when you leave the room and do not let them run while you are asleep.
• Check your smoke alarms at least once a month.
• Install and maintain carbon monoxide (CO) detectors in your home.
• Do not light your appliances if you ever smell gas. Leave the residence immediately and call your local fire department.

If you do have a fire, do not hesitate to call SERVPRO of Milwaukie/Happy Valley at 503-652-3997. We are here 24/7, 365 days a year to help you when disaster strikes. We will make it “Like it never even happened.”

Fire Evacuation Planning Tips

1/29/2019 (Permalink)

According to The National Fire Protection Association (NFPA), once the smoke alarm sounds you have as little as a minute or two to evacuate the residence.  No one plans to have a fire, but everyone should have a plan in case there is a fire. SERVPRO of Milwaukie/Happy Valley wants to remind you of these tips that can be essential for evacuating during a fire.

• Include all residents in the plan. Drawing a floor plan of your house with the highlighted escape route can be helpful, especially for children.
• If you have infants or family members with mobility issues, have someone assigned to be the one to assist them during an emergency.
• Make an escape plan that include two exits from each room and practice it.
• Ensure that your street numbers are clearly visible from the road so that firefighters can find your house with ease.
• Have a designated area outside away from the house as a meeting spot
• Never reenter a burning building. If someone is missing, let the 911 dispatcher know. 

Office Building Vandalized

5/14/2018 (Permalink)

Office building in Happy Valley annihilated by vandals.

Commercial property in Happy Valley was vandalized. As you can see from the picture this building was absolutely annihilated. File cabinets were shoved over, papers everywhere. There were feces and drug paraphernalia all over the place. Walls were vandalized and spray painted and written on. 

SERVPRO of Milwaukie Happy Valley was called to assess the building for damages and organize the clean up efforts. 

The clean up began quickly after the assessment and estimate for services and with in 7 days this project was completed. "Like it never even happened".

Property owner said "Even though this was traumatic, SERVPRO of Milwaukie Happy Valley took the stress off of me and helped me through the process. I will never call another company if I have a need like this again".  

When disaster strikes

5/14/2018 (Permalink)

Disaster Preparedness in Clackamas Oregon

I am sure you have picked up emergency preparedness tips in school — but are you really ready for a disaster? Here are some emergency strategies for you to follow.

Lives can be turned upside down by natural disasters, from earthquakes and fires to hurricanes and tornadoes. Your best defense is emergency preparedness — having a plan and knowing the steps to take so that you and your family will be ready if disaster strikes.

Has your family put these emergency preparedness basics in place?

• Learn evacuation routes.Contact your local SERVPRO to schedule an ERP of your commercial building
• Have an Emergency Plan.Sit down and talk with your staff about the emergencies that are most likely to happen in your area. Determine how your staff will react in each situation.
• Assemble an emergency kit.In a tote or other easy-to-carry bag, store copies of important documents, cash and spare keys, a list of important phone numbers, a three-day supply of water and non-perishable food, first aid kit, a flashlight, matches, blankets, and changes of clothing.
• Keep your gas tank filled.Since you will likely need your automobile to evacuate your area, it is a good rule of thumb to always refill your gas tank when it dips below half.

4th of July Safety

5/14/2018 (Permalink)

Happy 4th of July

The start of summer is the perfect time to gather with family and friends for good food and fun times. This year, celebrate the adoption of the Declaration of Independence in a safe way. Our 4th of July safety tips cover a few key summer safety topics to keep you and your family safe this holiday.

Sparkler & Fireworks Safety

More than 50,000 fires are caused by fireworks every year. Take the proper precautions when operating fireworks.

• Never disassemble or try to make your own fireworks.
• Don’t point sparklers, or fireworks at yourself or others, especially while they’re being lit.
• Only light fireworks on the ground and in areas that are dry and fire resistant.
• Don’t attempt to light multiple devices at the same time.
• Never allow young children to handle fireworks or sparklers.
• Always keep a portable fire extinguisher close by. Also keep a water hose or buckets of water nearby to put out fires.

Grilling Safety

5/14/2018 (Permalink)

Be Safe grilling this year

July is one of the peak months for grilling fires. Enjoy grilling your favorite meals this summer while also keeping your family safe.

• Check gas grill hoses for cracks, holes and leaks.
• Keep children away from grills. Gas leaks, blocked tubes, and propane tanks can be a cause of grill fires and explosions.
• Never grill indoors, in the garage, in any enclosed area or on a surface that might catch fire.
• Keep the grill at least two feet away from decks, siding, branches and any outdoor equipment that can catch fire quickly.

If you follow these simple 4th of July safety tips, your entire family will be sure to have a safe and memorable holiday. Happy 4th of July from SERVPRO of Milwaukie Happy Valley.

Washing Machine Safety Tips

5/14/2018 (Permalink)

Water damage by washing machine.

Washing Machines Study fact A burst water supply line caused half of all water damage incidents involving washing machines. On average, these incidents caused more than $6,000 in damage per incident. Loss prevention and maintenance tips

1. Turn supply valves off when not in use. 

2. Consider installing a lever-type valve that is easy to operate between uses.

3. Do not operate the washing machine while the home is unoccupied.

4. Leave a 3 to 4 inch gap between the back of the washing machine and the wall to avoid kinking the hose near the valve connection.

5. Inspect the water supply line hoses every 6 months.

6. Ensure that the connection to the valve is secure, but avoid over-tightening.

7. Hand tighten first. Then tighten an additional 2/3 of a turn using pliers.

8. Check the hoses for cracks, kinks or blisters, which are most commonly found near the hose connection.

9. Washing machine manufacturers recommend replacing washing machine hoses every 5 years.

10. Consider reinforced braided stainless steel hoses.

Mold prevention tips

5/14/2018 (Permalink)

Take care of your mold to keep you family safe

MOLD PREVENTION TIPS

• Keep humidity levels as low as you can—no higher than 50%–all day long. An air conditioner or dehumidifier will help you keep the level low. Bear in mind that humidity levels change over the course of a day with changes in the moisture in the air and the air temperature, so you will need to check the humidity levels more than once a day.
• Be sure your home has enough ventilation. Use exhaust fans which vent outside your home in the kitchen and bathroom. Make sure your clothes dryer vents outside your home.
• Fix any leaks in your home’s roof, walls, or plumbing so mold does not have moisture to grow.
• Clean up and dry out your home thoroughly and quickly (within 24–48 hours) after flooding.
• Add mold inhibitors to paints before painting.
• Clean bathrooms with mold-killing products.
• Remove or replace carpets and upholstery that have been soaked and cannot be dried promptly. Consider not using carpet in rooms or areas like bathrooms or basements that may have a lot of moisture.

Signs of Mold

5/14/2018 (Permalink)

Call SERVPRO of Milwaukie Happy Valley to get your mold tested.

Visible mold growth might seem like an obvious sign of mold. However many people don't notice small amounts of mold growth or they think it's just soot or dirt. Sometimes people simply ignore visible mold in their house.

If you can see mold growth, even if it's only small, you should take action immediately. Small mold patches can spread and the fact that there is any mold shows that the conditions in your home are right for mold to grow. If you have concerns SERVPRO of Milwaukie Happy Valley is here to help.

Sometimes you might not realize there is mold in your house, especially if it is unusual looking mold. Some mold growth looks white and thread-like. Other mold appears as clusters of small black spots. Mold can be black, gray-brown, gray-green or white in color. Mold growing behind wallpaper made of vinyl can even appear orange, pink or purple.

Ice Storm

5/14/2018 (Permalink)

Icy roads and power lines down.

Ice storms

• Ice from freezing rain accumulates on branches, power lines and buildings. If you must go outside when a significant amount of ice has accumulated, pay attention to branches or wires that could break due to the weight of the ice and fall on you. Ice sheets could also do the same.
• Never touch power lines. A hanging power line could be charged (live) and you would run the risk of electrocution. Remember also that ice, branches or power lines can continue to break and fall for several hours after the end of the precipitation.
• When freezing rain is forecast, avoid driving. Even a small amount of freezing rain can make roads extremely slippery. Wait several hours after freezing rain ends so that road maintenance crews have enough time to spread sand or salt on icy roads.
• Rapid onsets of freezing rain combined with the risks of blizzards increase the chances for extreme hypothermia. If you live on a farm, move livestock promptly to shelter where feed is available. Forage is often temporarily inaccessible during and immediately after ice storms. Animal reactions to ice storms are similar to that of blizzards.

Thunder and Lighting Safety Tips

5/14/2018 (Permalink)

Thunder and lighting strike close to home

Lightning

• Always take shelter during a lightning storm.
• There is no safe place outside during a thunderstorm. Safe shelter can be found either in an enclosed building or a hard-topped vehicle.
• If you can see lightning or hear thunder, you are in danger of being hit. Seek shelter immediately.
• Wait 30 minutes after the last lightning strike in a severe storm before venturing outside again.
• Do not ride bicycles, motorcycles, tractors, or golf carts. These will not protect you from a lightning strike.

Thunderstorms

• During thunderstorms, you should also stay away from items that conduct electricity, such as corded telephones, appliances, sinks, bathtubs, radiators and metal pipes.

Once the storm has passed and if you have damage, call SERVPRO of Milwaukie Happy Valley, we are always here to help!

Commercial Water Loss

4/18/2018 (Permalink)

Water Loss in Commercial Building

Water damage can happen to anyone at anytime and you never are truly prepared, regardless of business or home. Water can damage your personal items or business items which can cost tons of money. Here at SERVPRO we have the machines and products to properly clean your belongings, restoring them to preloss condition. If belongings are not able to be restored we will let you know to talk to your insurance adjuster for reimbursement. If you are not going through an insurance company, it may be harder to find coverage for reimbursement of belongings and chances are you will have to pay out of pocket. On the bright side, we always do the most cost effective way to save you money. Nothing is done without your approval.

Commercial Mold

4/18/2018 (Permalink)

Mold

Molds are usually not a problem indoors, unless mold spores land on a wet or damp spot and begin growing.

Molds are part of the natural environment.  Outdoors, molds play a part in nature by breaking down dead organic matter such as fallen leaves and dead trees, but indoors, mold growth should be avoided.  Molds reproduce by means of tiny spores; the spores are invisible to the naked eye and float through outdoor and indoor air.  Mold may begin growing indoors when mold spores land on surfaces that are wet.  There are many types of mold, and none of them will grow without water or moisture. It is impossible to get rid of all mold and mold spores indoors; some mold spores will be found floating through the air and in house dust.  The mold spores will not grow if moisture is not present.  Indoor mold growth can and should be prevented or controlled by controlling moisture indoors.  If there is mold growth in your home, you must clean up the mold and fix the water problem.  

Seeking professional help

4/18/2018 (Permalink)

Fire in commercial building

When seeking professional fire damage restoration services, clients can begin by looking at their insurance covers. They should confirm whether the plan covers restoration activities, a scenario that could relieve them financially. In most instances, their insurance providers will ask them to fill a form. These companies will usually determine the financial repercussions of the fire incident. The restoration specialists would also have to complete certain forms. The process of restoring the structure after a fire
Smoke damage and fire restoration companies usually specialize in several types of restoration activities. An example is the desiccant dry air restoration, which eliminates excess moisture. This allows important documents like books, licenses and certificates to dry up quickly and efficiently. The other form of restoration is vacuum freeze restoration that restores photographs and books to their former selves. 
Amazingly, it does this without warping them excessively.

Ground water

4/16/2018 (Permalink)

Ground water was the result of this crawlspace flood

Ground water is a pain, especially when it gets high enough it starts seeping through your vents. Unfortunately, not all insurance companies will cover a ground water claim because it is considered a natural cause. Ground water is easily contaminated.Ground water contamination is nearly always the result of human activity. In areas where population density is high and human use of the land is intensive, ground water is especially vulnerable. Just as ground water generally moves slowly, so do contaminants in ground water. Because of this slow movement, contaminants tend to remain concentrated in the form of a plume. Virtually any activity whereby chemicals or wastes may be released to the environment, either intentionally or accidentally, has the potential to pollute ground water. When ground water becomes contaminated, it is difficult and expensive to clean up. Call SERVPRO of Milwaukie/ Happy Valley if you have ground water in your basement/ crawlspace. We are ALWAYS here to help!

Heavy Snow Storm

4/16/2018 (Permalink)

Home damage caused by snow

It does not happen often but when it does we are NEVER prepared for the aftermath. Crazy snow storms can cause damage to our homes in ways we never thought would happen. Frozen pipes can cause burst pipes which can cause a water damage. Ice dams can also cause a water damage. When the ice builds up on the side of the home or roof , once it starts to melt it can drip down the siding of your home seeping into a small hole or crack that you did not even know you had. Also, leaving snow on your roof can cause your roof to cave in due to the amount of weight the snow is putting on it. If you have damaged caused by snow call SERVPRO of Milwaukie/ Happy Valley we are always here to help!

Closet mold

3/27/2018 (Permalink)

Closet mold from recent mold damage

When there is a decent amount of moisture but no air flow mold tends to grow. Don't freak out, call SERVPRO of Milwaukie/ Happy Valley. We have negative air machines that will take all the dirty air and filter it out as well as de-humidification machines that will help control the moisture in the air. We will also remove the affected drywall to ensure we get everything we can see. A containment will be built to make sure no mold spores are spread to any areas of your home, so no further damage occurs. Our products will also help with the musty odor because we know just how bad the smell is. If you have ANY questions do not hesitate to call us at 503-652-3997.

Mold In Basement

3/27/2018 (Permalink)

Black mold due to sewage back up.

Mold doesn't just grow with a water damage or to much humidity it can happen with a sewage back up as well. Here in this photo, a customer had a sewage back up and let it sit in their basement for months before calling us resulting in black mold at least a foot high all around the basement. When letting a damage like this sit the insurance company wont always cover it because of the extent of time it has been sitting resulting in a spendy remediation as well as a rebuild. Calling us when you first spot the damage can save you from potential safety hazards regarding your health with breathing in the toxins. Call us AS SOON as you spot the damage!

Standing Water In Your Home

3/27/2018 (Permalink)

ground water in basement

Standing water is a pool of water of any size that does not flow. It can occur after excessive rains, severe storms, from hurricanes or other natural events but can also be caused by human induced methods such as an old bucket or abandoned swimming pool. It can cause an immense amount of damage to your home and your belongings. Unfortunately, living in Oregon we seem to have a great amount of ground water that likes to pop up whenever it feels like (usually when it rains heavy) and most insurance company do not cover ground water so you end up paying out of pocket to repair your home AND replace the personal items that were contaminated by the water. Call SERVPRO we can help!

Categories of water

3/27/2018 (Permalink)

Important facts about water damage

Categories of water to look out for:

Category 1 – Water originates from a sanitary source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. (clear water)

Category 2 – Water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. (grey water)

Category 3 – Water is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents.(black water)

It is important to know what water category the water in your home is when the damage occurs to avoid any contact that could pose a harmful effect on your health.We treat your home like its our own. Call SERVPRO of Milwaukie/ Happy Valley at 503-652-3997 we can make it "Like it never even happened."

Board up

3/27/2018 (Permalink)

Board up after crazy storm!

We know Oregon has some pretty crazy weather and you can never TRULY be prepared for it. What will you do when the winds get so crazy it knocks out your windows, leaving glass and other particles on your business or home floor? Call SERVPRO of Milwaukie/Happy Valley! Even if its at 3am on a Saturday or 5pm on a Monday, our crew is properly trained to handle an event like this promptly and with professionalism. We know you have a busy schedule, even though a board up is a temporary fix it will at least help you keep your business or home up and running until final repairs are done! Give us a call at 503-652-3997, we are ALWAYS here to help!

Who will you call when it rains indoors?

3/26/2018 (Permalink)

Leaky pipe on second level causes water damages on the main level

Living in Oregon we are use to the rain, but raining indoors? not so much. When water comes pouring though your ceiling or rushing out of your walls call SERVPRO of Milwaukie/ Happy Valley. Here is a photo of a pipe leak that seems small but if left untouched could result in water migrating to different areas of your home, mold growth as well as secondary damage. Our on call crew is trained to handle any situation that occurs while keeping you updated on the progress of your home to ensure  you are completely comfortable with all work that is provided by SERVPRO. We are ALWAYS here to help, customer satisfaction is our #1 priority. Licensed, bonded and insured by many agencies throughout the city.

Mold hiding in tight spaces

3/26/2018 (Permalink)

Small area of mold damage from where a kitchen sink use to be

Mold is EVERYWHERE, indoors, outdoors, on your pets, even in your AC /heating systems. Mold spores are microscopic and cant be seen floating around in the air, but mold itself can be identified by its musty smell or "dirt" smell. It can cause a number of issues in your home like eating away the structure itself causing structural damage which could result in a very pricey rebuild. It can also cause respiratory issues such as throat irritation, coughing or wheezing, eye irritation, or, in some cases, skin irritation. If you have immune compromised people or people with chronic lung illnesses such as obstructive lung disease that live in your home, mold could cause serious infections. SERVPRO of Milwaukie/ Happy Valley will take care of your every need!

Leaky air vents?

3/26/2018 (Permalink)

Water leaking out of air vent

Not all water damages are big and chaotic, some are small and harmless like this one in the picture below. Here we have an air vent that has a small amount of water leaking out of it. Around the vent, the water has made the drywall wet, as long as there is no insulation it can be dried in place making the process short and sweet. Even though this is a pretty small damage we know it can be a big deal to home owners and/ or tenants and we would treat it as so. Our staff are trained in handling the situation calmly keeping you updated the whole way through to help put your mind at ease. Water damage can happen to anyone so don't feel singled out!

Mold playing peek-a-boo?

3/23/2018 (Permalink)

Mold Playing Peek-A-Boo?

It doesn't take long for mold to grow, and it doesn't require much either, 24-48 hours, a little bit of moisture, and the right humidity and it is camping grounds for mold! When mold starts to come through the paint in your home it means the problem on the other side is much worse than what is visible. Mold also has a musty smell, even though it cant be seen, it can be identified by the smell. Trying to solve the problem on your own could result in mold spreading to other areas of your home, making a bigger and more expensive remediation. When you come across mold be sure to call professionals at SERVPRO Milwaukie/Happy Valley.We have the trained personal, products and machines to effectively take care of any mold and make it "Like it never even happened."

Tree Through Roof

3/23/2018 (Permalink)

No storm or flood damage is too big for our team!

With crazy winds and sometimes harsh snowy winters the weather here in Clackamas, OR is unpredictable. Here is a tree that has gone through the roof and caused structural damage. Don't let it get you down! Here at SERVPRO Milwaukie/Happy Valley we are ALWAYS here to help! We have an AMAZING clean-up crew and certified technicians that are ready to go 24/7 to clean up and restore your home as quickly as possible. We specialize in board ups to ensure no secondary damage occurs while making sure your safety and concerns are met.We pride ourselves in our customer service and make sure that you are kept in the loop with all work done on your home. No damage is too big for our team!

Baking Safety Tips

12/4/2017 (Permalink)

1. Don't eat raw cookie dough. We know it's delicious and oh-so tempting, but don't eat any kind of raw cookie dough, even if it doesn't have eggs in it or it is prepackaged.

2. Hand washing after handling eggs.  One easy way to do this is to wash your hands with warm water and soap.make sure to scrub them well and for at least 20 seconds!

3. Keep countertops clean. Many holiday cookie dough recipes require you roll out your dough on the counter. Once you are finished sanitize using a sanitizing spray or rinse for cleaning counters. Mix one teaspoon bleach to 1 quart water to keep your baking workspace safe and clean.

Winter Driving

12/4/2017 (Permalink)

Winter is here! We all know that Oregon has its weird weather and it is sometimes hard to predict- especially on the road...with that said we can always try to prepare for the worst and still be safe.

1. Always wear your seat belt

2. Do not drink and drive. Call a friend or cab 

3. Keep a blanket and bottled water in your trunk in case of emergency.

4. Always tell someone where your going if your going on a long trip, just in case.

5. And last but certainly not least, if you are uncomfortable driving..DON'T. Find somewhere safe to be until you are ready to drive.

Stay warm, and Safe from all of us here at SERVPRO of Milwaukie Happy Valley

Deep Frying Turkey Safety Tips

12/4/2017 (Permalink)

1. Keep outdoor fryers off decks, out of garages and a safe distance away from trees and other structures.
2. Make sure the turkey is thawed and dry before cooking. Ice or water that mixes into the hot oil can cause flare-ups.
3. Watch the weather. Never operate a fryer outdoors in the rain or snow.
4. Place the fryer on a level surface, and avoid moving it once it's in use.
5. Leave 2 feet between the tank and the burner when using a propane-powered fryer.
6. Follow the manufacturer's instructions to avoid overfilling. Oil can ignite when it makes contact with the burner.
7. Choose a smaller turkey for frying. A bird that's 8 to 10 pounds is best; pass on turkeys over 12 pounds.
8. Never leave fryers unattended.
9. Purchase a fryer with temperature controls, and watch the oil temperature carefully. Cooking oil that is heated beyond its smoke point can catch fire. If you notice the oil is smoking, turn the fryer off.
10. Turn off the burner before lowering the turkey into the oil. Once the turkey is submerged, turn the burner on.
11. Wear goggles to shield your eyes, use oven mitts to protect your hands and arms and keep a grease-rated fire extinguisher close by.
12. Skip the stuffing when frying turkey, and avoid water-based marinades.
13. Keep children and pets away from the fryer at all times.
14. Once finished, carefully remove the pot from the burner, place it on a level surface and cover to let the oil cool overnight before disposing.
15. Opt for an oil-less fryer. This uses infrared heat, rather than oil, to cook the turkey.

Chimney Fire Awareness

12/4/2017 (Permalink)

Chimney fires don't have to happen. Here are some ways to avoid them :

• Use seasoned woods only (dryness is more important than hard wood versus soft wood considerations)

• Build smaller, hotter fires that bum more completely and produce less smoke

• Never burn cardboard boxes, wrapping paper, trash or Christmas trees; these can spark a chimney fire

• Install stovepipe thermometers to help monitor flue temperatures where wood stoves are in use, so you can adjust burning practices as needed

• Have the chimney inspected and cleaned on a regular basis.

• According to the latest statistics available, there are over25,000 Chimney Fires per year in the US that are responsible for over 125 million dollars in property damage. The most sobering statistics relate to deaths and injuries that can result from chimney fires that spread into house fires.

Fire Damage Disaster

12/4/2017 (Permalink)

It might not seem like a big thing until its too late. In this case the fire had started in the garage but was not heard until the fire had already spread. When working in the home we noticed smoke detectors had been displaced from their original locations. We gladly provided smoke detectors for the home but had they been in place they may have prevented more damage. Fire Damage was not the only predator at this fire though with Water Mitigation being a huge part of the work. Julie who works with us was in charge of all the inventory for this home. Almost all of the items in the garage had to be salvaged. We love turning back the clock and making it like it never happened but there are some things that cant be replaced like family photos. We would like to see all homes at all times outfitted with smoke detectors and some day hopefully we will.

When the weather has you inside-Bake Brownies

12/4/2017 (Permalink)

Peppermint Brownies!!

When the weather has you inside, make brownies- 

Ingredients

1 box (1 lb 6.25 oz)  Supreme original brownie mix Water, oil and eggs called for on brownie mix box 1 container (16 oz)  creamy white frosting to 1/4 teaspoon mint or peppermint extract Green or pink food color Peppermint or spearmint candies, crushed, if desired 

Steps

• Heat oven to 350°F (325°F for dark or nonstick pan). Grease bottom only of 13 x 9-inch pan with shortening or cooking spray.
• Make brownies as directed on box. Cool completely, about 1 hour.
• Stir together frosting, 1/8 to 1/4 teaspoon extract and food color until smooth.
• Spread frosting evenly over brownies. Sprinkle with crushed candies. Refrigerate 30 minutes to chill.
• For brownies, cut into 6 rows by 4 rows. Store tightly covered

Christmas Tree Safety

11/29/2017 (Permalink)

1. Picking the right tree

Find a tree with fresh green needles, that do NOT fall off when touched.

2. Proper placement of the tree

Prior to setting up the tree, cut approx. 2 inches from the trunk.

Your tree needs to be at least 3 feet away from any heat source, i.e. fireplaces, heat vents, etc.

Do not block any exits with your tree.

Add water daily.

3. Lighting your tree

Use appropriate lights and make sure they are UL listed.

Replace any old strings of lights

Always check manufactures instructions for how many strands you can connect.

DO NOT EVER use lit candles to decorate your tree. 

Do not leave your tree light on when going to bed or leaving your home. 

After Christmas Tips

11/29/2017 (Permalink)

TIPS

1. Dispose of your tree soon after the holidays before it dries out as dried out trees are a fire hazard.
2. Do not place trees in your garage or outside against your home.
3. Check your local community for a recycling your tree.
4. Bring all outdoor lights inside after the holidays.

FUN FACTS!

1. 25% of home fires during the holidays are caused by electrical problems.
2. Even though Christmas tree fires do not happen often, when they do occur they tend to be more serious.
3. 25% of all tree fires are caused by the tree being too close to a heat source. 
4. Between 2011-2015, U.S. fire departments responded to an average 200 home fires that started with trees per year. These fires caused an average of 6 deaths, 16 injuries, and $14.8 million in direct property damage annually.

Fire in Man Cave

11/28/2017 (Permalink)

Fireworks gone wrong!

A fire broke out in this man cave in the back yard, during the 4th of July. This picture before shows you how fireworks can go from fun to bad really fast. Always make sure you have a fire extinguisher handy when you are handling fireworks, this could save your life and the life of your loved ones, and last but not least your structure and contents.

SERVPRO of Milwaukie/Happy Valley was called in to clean up the aftermath and locate non salvageable for the insured. Response time was in 1 hour of receiving the frantic call from the home owner. 

This building was torn down so that a new one could be built...  "Like it never even happened." 

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

What a sprinkler system can do

11/28/2017 (Permalink)

Sprinkler system went off during a party

Although sprinkler systems can be intended to provide a great service they can unfortunately be accidentally tripped.

In this case a group of young children were rough housing in the apartment alone when one of them hit the sprinkler system on the ceiling. To their surprise a hurricane ensued and drenched the entire apartment.

Remember to NEVER hang anything on your sprinkler system no matter how cute and they can be set off with an aggressive bump. No rough housing indoors unless you bring your swim suit.

Water damage and Flooding can be a disastrous  time consuming and life changing event, but here at SERVPRO our goal is to make it "Like it never even happened."

SERVPRO of Milwaukie/Happy Valley is here for you 24/7 365 days a year. 

Home Damage

11/15/2016 (Permalink)

This is our response

This is what a response from SERVPRO can look like from the front porch of your home. In the moment of a disaster it can seem like no one is there to help. Within a short while once damage is assessed we will have crews on site ready for any situation at any time. Our staff is well trained with IICRC, Mold, Bio, Fire, or any other immediate disaster needs. Working with this crew has been a wonderful experience and it honestly feels great to have the opportunity to help others. I personally cant think of any other field of work or company that I would enjoy working for this much. When you are there to help it gives you a deep gratitude and satisfaction knowing you can spend your days helping others in difficult situations. Just know that if you have a disaster we are always here to help and we as a team will make it "Like it never happened." Fire, Water, Mold, or even a tree falling on your home.

Remember your Smoke Detector

9/22/2016 (Permalink)

Garage Fire

It might not seem like a big thing until its too late. In this case the fire had started in the garage but was not heard until the fire had already spread. When working in the home we noticed smoke detectors had been displaced from their original locations. We gladly provided smoke detectors for the home but had they been in place they may have prevented more damage. Fire Damage was not the only predator at this fire though with Water Mitigation being a huge part of the work. Julie who works with us was in charge of all the inventory for this home. Almost all of the items in the garage had to be salvaged. We love turning back the clock and making it like it never happened but there are some things that cant be replaced like family photos. We would like to see all homes at all times outfitted with smoke detectors and some day hopefully we will.

Sometimes Fire Can Be Scary To Look At

8/30/2016 (Permalink)

Scariest Arborvitae Fire Ever

When it gets hot and dry outside always try your best to remember cigarette fires can spread from barkdust to the exterior of a home. This fire started from a cigarette which escalated to a arborvitae fire which then encompassed the home. When fire firemen arrived to this blaze they found fire in the attic of the home and the upper levels having to chainsaw holes and vent the roof to spray water into the attic. Thankfully no one was living in the home at the time and it was isolated to this single condominium in Portland on 87th. This is not the first time we have seen this and it will not be the last however best you can though try to remember SERVPRO is there to help.

Girls Night Out Event: Damsels in Defense

5/8/2015 (Permalink)

In September of 2011 two friends founded a company based on their desire to empower women.   Mindy Lin and Bethany Hughes created "Damsels in Defense" to fill a market they felt was sorely lacking.  Their vision was to create a line of self-defense products that was functional, safe and fun.  Their mission is to equip, empower and educate women.  Through stylish yet effective products they have succeeded in making women take the initiative to both arm themselves and to learn basic survival tactics.  With the rate of crimes against women on the rise, their company has seen significant growth.  With over 8,000 Independent Damsel Pros nationwide they are well on their way to meeting their mission of equipping, empowering and educating the women of the world one damsel at a time.

SERVPRO of Milwaukie/Happy Valley along with Safelight are happy to be offering a free Girls Night Out event so that you can learn about the company first hand.  Join us on Thursday, June 18th at the Denny's Banquet Room in Clackamas at 5:30 as Independent Damsel Pro Nicolette Stevens teaches us how to defend ourselves and introduces us to the product line.   A light dinner will be served and door prizes will be handed out.  We guarantee that it will be both fun and informative.   Bring your friends! Damsels in distress don't always have happy endings; learning to defend ourselves is one of the best decisions we may ever make.  Please RSVP to lana@SERVPRO9193.com or call 503-652-3997.  We really hope to see you there!