What our Customers say...


Why should you choose SERVPRO of Milwaukie/Happy Valley?

Because our office staff is awesome, just see this review for yourself!

"I was distraught at our water loss and the office staff always answered my questions, even when I called multiple times a day. They would give me status updates and help me navigate my insurance. I am so grateful for the kind and courteous staff at SERVPRO!"  

Why should you choose SERVPRO of Milwaukie/Happy Valley? Because our technicians are amazing! 

"Billy and Richard were very kind and professional. I hope that I never have a water loss again, but if I do I will be calling SERVPRO of Milwaukie/Happy Valley." 

Why should you choose SERVPRO of Milwaukie/Happy Valley? Because we will help you get set up in temporary housing when your house become inhabitable

"Very courteous and kind. The staff was professional and helped us secure temporary lodging until our insurance got rolling to take care of us. Would definitely recommend." 

We make great relationships with insurance adjuster that leads us to more jobs. Here is another testimonial that shows why you should choose SERVPRO. 

"Dear Billy,

I wanted to thank you for meeting with my husband, Tony regarding our sewer back-up.  We appreciated your time to come to our house and evaluate the residual moisture in our wood floors.  I am thankful the damage was limited to the bathroom and is drying well.

Thank you again for help"

Local insurance agents love us! 

"We are always impressed and appreciative of the work they do for our clients. They have always gone above and beyond" 

Very polite, fast working, considerate of our need, and our place is spotless! 

I recently experienced an apartment fire and after the fire was out, Tony was on the site, leading me through what to expect, how to handle my insurance claim, and making a smooth introduction to Shannon, who was my Contents Manager. Throughout the entire ordeal, Shannon was consistent in her communication by being available for questions and always remaining transparent and clear. If I ever got confused, Shannon would work with me to help me understand the situation. For what is one of the most stressful events of my life, Shannon and Tony did a beautiful job of helping to dial back that stress and help me simply deal with what to expect next. Thank you to you both!!!!

Thank you for coming out to my home so fast in Happy Valley. The tree took out my roof during a wind storm and these guys were awesome!

Great service! Thank you Billy and Richard you guys were great!

Never thought I would have to use a service like SERVPRO but when I discovered mold in my son's closet I called them. Quick response and great communication! The process was fast too. Thanks everyone!

When I discovered mold in my attic I was so nervous. I called SERVPRO of Milwaukie Happy Valley and they came right over with in an hour. They walked me through the process of getting rid of the mold and made me feel much better about living in my home. 

Great experience! I felt like I was always important and my questions were always answered quickly. I hope I never have another fire but if I do I would't use any one else other then SERVPRO of Milwaukie Happy Valley.

Quick response and very helpful through the entire insurance process. 

Excellent people to work with, they were thoughtful with my tenants and really took the time to explain the drying process with me.

I am the Community Director at Town Center Park. We recently had a fantastic experience working with the crew at SERVPRO of Milwaukie Happy Valley. They were very accommodating, professional, and did a great job. The work they did was in an occupied apartment, and the residents were impressed with them. Thank you Shannon and Team!

After a rain storm occurred, water had come through the seal on our windows and soaked our walls. SERVPRO came out, took readings and told me what needed to be done and how long it would take. They were great in helping me with my insurance company so I didn't have to do it all on my own.

When the rain came pouring down, water came pouring in and my basement was flooded within minutes. SERVPRO of Milwaukie/ Happy Valley was there to suck out the water and start the drying process. Thank you!

We had a water damage back in 2017 and thought nothing of the matter, now we have come across some mold. Our Neighbor had some work done on her home and recommended we use SERVPRO of Milwaukie/ Happy Valley. We were very impressed with their work and their professionalism! 

After having a sewage back up SERVPRO came to clean up the mess and helped us get up and running within the same day!

When the wind blew out our basement window SERVPRO of Milwaukie/ Happy Valley was fast on doing a board-up while we waited for repairs

Had a musty smell in my home, so I called SERVPRO for an inspection. They found mold and was able to write me an estimate that beat everyone else price! Fast and reliable 

When my business flooded SERVPRO was there within the hour to clean-up standing water and started mitigation

When a tree went through my roof SERVPRO of Milwaukie/ Happy Valley came to my rescue with their professionalism and rapid response time!

Helped  me understand just how bad the mold was, and took care of it in a timely manner!

Fast, professional and nice!

I would like to express my appreciation for the professionalism of Milwaukie/Happy Valley SERVPRO. From Shannon to Billy and his crew, we were very well served. We had pretty extensive water damage. The crew came right out and started the cleanup and drying process. They were reassuring and answered our questions. I rate them A+. They are one of the best service outfits I've used.

They were life savers during our tragedy so we were able to focus on our family and the needs of our kids instead of our belongings.

I own commercial property in Happy Valley, Oregon and was having a problem with the homeless and their associated biohazard material.  I called SERVPRO of Milwaukie/Happy Valley and was fortunate to have Shannon Crawford be the person who handled my job.   She far exceeded my expectations by handling my job with efficiency, helpfulness and kindness.  Shannon always returned my calls immediately and I felt fully confident in her ability to follow through with all necessary tasks.  She and her crew worked tirelessly for me to get my job done in a timely manner.  I would recommend this SERVPRO location to anyone that has need of this type of service or any other service they provide.

C. Southard
Property Owner

Great company to work with, great communication!

On site personnel did a great job answering my questions and were always prompt with great communication.

I wanted to drop a note and say what a great job they have done here this week. They are professional, thoughtful and considerate. I was dreading the ceiling tile being removed but it was not the mess I thought it would be. We look forward to seeing you again.

Thank you for for your awesome service and employees.

Fast, professional and nice!

Great fire damage restoration service! SERVPRO in Clackamas came out to our friends apartment complex in Portland and got us all taken care of. Thanks guys!

I had what felt like to me a huge water issue at my home. I had never had anything happen like this before I had no idea how to deal with my insurance so I called SERVPRO of Milwaukie Happy Valley and they came right out, they did their inspection and walked me through the whole process. Devin and Bill were awesome, they were always on time and helped me understand what was going on, There supervisor Shannon was amazing, she helped my wife and I understand the insurance process and was the go between for us with our insurance. I would recommend this company to anyone, I hope I never have another issue like this again but if I do I will definitely call them! Thank you all for all your help.

I called because of concerns in my crawlspace. It was dry and I am so relieved. The guys were really nice and the office gals were too. What a great bunch of people. Thank you!

The workers were great and very knowledgeable. They answered all of our questions and made us feel safe.

Thanks for making us feel better about our loss.

I have never used you before and am impressed.

Lisa, who helped me on the phone, was very helpful and informative.

Thanks to your team for prompt and efficient work. Thank you also for working with me on payment.

The damage was really bad. SERVPRO did a great job!

SERVPRO of Milwaukie/Happy Valley has been wonderful, courteous and hardworking. I can't thank them enough.