What happens now that you know which of your belongings are deemed salvageable after a fire?

7/7/2022 (Permalink)

Our team arrives with all our packing supplies and packs up everything that needs to be cleaned. While the belongings are being packed, we are documenting everything. Each box gets a numbered label, that number will tell us what the contents of the box holds in our system, which allows us to categorize it. Once everything is packed, we load it and transfer the belongings to our warehouse.

Now it’s time to clean!

Our team cleans one box at a time. For materials that can not get wet we use a specific technology to remove soot, debris, and dust. For materials that can get wet we use SERVPRO proprietary technology cleaners. This also removes soot, debris, odors, and dust. For items that are heavily damaged from the smoke we use a different protocol. Now that the items have been cleaned and dried, we deodorize all the contents. To deodorize the contents, we use commercial ozone generation to remove left over odor and not a masking agent. The technology we use is formulated to not destroy any of the items.

The very last part of the cleaning process is securing the boxes closed and storing them in our warehouse until they are ready to be delivered back to their owners.